Maintenance Service Manager

Fairfield Residential LLC Durham , NC 27701

Posted 2 months ago

Our Service Manager oversees the overall appearance and maintenance needs of our apartment community. As a leader, this position will collaborate with the Property Manager. The Service Manager must maintain the overall curb appeal; supervise the maintenance staff; coordinate make-readies and move ins/move out schedules; perform general maintenance repairs; conduct preventative maintenance and oversee the construction/rehabilitation needs of the apartment community.

At least three or more years' of hands-on property building maintenance experience is desired; specifically Apartment Maintenance is preferred. Prior supervisory experience is preferred. HVAC-EPA (Type I & II) is required and Certified Pool Operator (CPO) licenses may be required based on the property's needs. This position is on-call and responds to after hour emergencies. A valid driver's license and reliable transportation is needed. Our residents will enjoy your friendly personality as you diligently work to make their home a beautiful place to live.

What you can expect to do in this role:

  • Perform, schedule and supervise maintenance repairs throughout the property including the common area amenities, resident occupied units and vacant units in preparation for new resident move-ins.

  • Schedule, monitor and conduct preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, dry wall, exterior structural and appliances.

  • Direct and supervise the daily activities of the property service team.

  • Collaborate with the Property Manager to coordinate the move-in schedule and ensure the timeliness and effective completion of all repairs in preparation for all new residents.

  • Budget and maintain an up-to-date supply inventory on all equipment, tools, and supplies for the property.

  • Manage open service repair requests through Yardi.

  • Lead, motivate and develop a successful staff.

  • Deliver outstanding customer service to all residents.

  • Ensure that policies and procedures as well as safety and compliance expectations are met.

  • On-call responsibilities to respond to after hour emergencies. A valid driver's license and reliable transportation is needed.

  • A flexible schedule to include weekends, evenings and holidays.

What you can bring to the role:

  • Three or more years of apartment maintenance experience. Supervisory experience is preferred.

  • High level of skill in the following areas: electrical, plumbing, HVAC, swimming pool, carpentry, dry wall, exterior structural and appliances.

  • Your strong technical skills identifying and diagnosing maintenance issues.

  • Track record leading and directing a successful maintenance team.

  • Strong computer knowledge.

  • Superior time management and organizational skills.

  • Attention to detail and commitment to our customer. Our residents will take notice and appreciate your detail on a daily basis.

  • Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.

  • Ability to manage several tasks at once while remaining detailed and well organized.

What is required:

  • High school diploma or equivalent.

  • EPA Certification, Type I & II.

  • CPO Certification (Pool), as needed.

  • Valid driver's license.

  • Ability to be on-call to respond to after hour emergencies.

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Maintenance Service Manager

Fairfield Residential LLC