Maintenance Engineer (Full Time) - Outbound Stowe

Job Details

Job Location: Stowe Town and Country - Stowe, VT

Position Type: Full Time

Salary Range: $19.00 - $22.00 Hourly

Description

ABOUT OUR COMPANY

Outbound Hotels:

Outbound Stowe is part of the Outbound Hotels collection, offering authentic, one-of-a-kind.

lodging that harmonizes with outdoor adventure. Guests can enjoy knowledgeable and friendly service; fun and engaging experiences; and an environment that is thoughtfully designed, embraces its place, and celebrates its community.

Other Outbound Hotels include the Virginian Lodge in Jackson Hole, WY, Outbound Mammoth and future properties including Outbound Yosemite in Oakhurst, CA near Yosemite National Park.

https://www.outboundhotels.com/

Springboard Hospitality:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels throughout the United States. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, to locally crafted food and beverage experiences, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the vibrancy of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

https://www.springboardhospitality.com/

Job Title: Maintenance Technician

Position Overview: At Outbound Stowe, we don't just maintain facilities-we craft experiences. As a Maintenance Technician, you'll play a vital role in creating unforgettable moments for our guests. You'll be more than a fixer; your dedication to fostering human connections, comfortable experiences, and providing exceptional service will turn ordinary stays into extraordinary memories.

Core Responsibilities:

• Maintain Cleanliness and Functionality: Ensure all facilities and equipment meet Outbound Hotels' high standards of cleanliness, functionality, and safety.

• Collaborate: Work with team members to ensure timely and effective resolution of maintenance issues, enhancing guest satisfaction.

• Uphold Health and Safety Standards: Handle maintenance tasks properly and adhere to safety protocols, ensuring a secure environment for guests and staff.

• Provide Friendly Service: Offer attentive and friendly service at all times, addressing guest concerns with a positive attitude.

Beyond the Basics: As a Maintenance Technician at Outbound Stowe, you'll embody the spirit of our brand in every interaction. You'll connect with guests and enhance their experience through your commitment to maintaining a comfortable and safe environment. Your role extends beyond repairs; you're an integral part of our larger community, helping to foster a sense of belonging for our guests.

Who We're Looking For: Successful candidates for this role are authentic, approachable, and adventure-curious individuals who embody the values of Outbound Hotels. You're not just passionate about maintenance; you're passionate about creating moments of magic for our guests. Your positive spirit and can-do attitude make you a valuable asset to our team.

The Deeper Meaning: In this role, you have the power to make people feel at home, even when they're far from it. By ensuring a clean, functional, and safe space, you're not just performing maintenance tasks; you're creating sanctuaries where guests can relax, recharge, and connect with nature and each other. Your attention to detail and commitment to service help guests feel valued, respected, and truly cared for.

Operationalizing the Brand: As a Maintenance Technician, you'll be an ambassador for the Outbound Hotels experience. Your work reflects our brand's commitment to authenticity, adventure, and community. Every repair and upkeep task is a testament to our dedication to providing unique, one-of-a-kind experiences that leave a lasting impression on our guests.

Positive Spirit and Attitude: To thrive in this role, you'll need more than just technical skills-you'll need a positive spirit and an unwavering commitment to excellence. Your easygoing demeanor and sociable nature make you a natural fit for our team, and your enthusiasm for creating memorable experiences shines through in everything you do. With your charming personality and genuine warmth, you'll help guests feel right at home from the moment they arrive.

Join us at Outbound Stowe, where every maintenance task is an opportunity to create magic and connect with guests in meaningful ways. If you're ready to embark on a journey of hospitality, adventure, and discovery, we'd love to welcome you to our team.

ADDITIONAL RESPONSIBILITIES

• Perform routine maintenance tasks, including HVAC, plumbing, electrical, and mechanical repairs, to ensure the proper functioning of hotel facilities and equipment.

• Conduct inspections of hotel buildings, guest rooms, and public areas, identifying and addressing any maintenance issues or safety hazards.

• Respond promptly to guest requests for maintenance assistance, providing friendly and efficient service with a focus on guest satisfaction.

• Assist with the setup and breakdown of event spaces and adventure areas, ensuring they are equipped for thrilling gatherings and activities.

• Monitor and maintain inventory levels of maintenance supplies and equipment, replenishing as needed to support efficient operations.

• Collaborate with other hotel departments to coordinate maintenance activities and minimize disruptions to guest experiences.

• Perform preventive maintenance tasks according to established schedules, proactively identifying and addressing potential issues to prevent downtime.

• Uphold safety protocols and regulations in all maintenance activities, prioritizing the well-being of guests and team members.

• Document maintenance activities, including repairs, inspections, and equipment servicing, accurately and thoroughly.

• Embrace the spirit of adventure and teamwork, contributing to a positive and collaborative work environment where everyone thrives.

You may be assigned these:

• Perform special projects and other responsibilities as assigned.

• Participate in hotel committees, MOD program and task force assignments.

Our expectations from you:

• Abide by payroll policies, procedures, Meals and Rest Periods policy and OLS Rules of Conduct.

• Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for associates as well as guests.

• Read and abide by all the regulations and rules of conduct stated in the OLS Associate Manual.

This is what the job requires:

Education: High school education.

Experience: Experience required by position is from two to three full years of employment in a related position with this company or other organization(s).

Skills & Abilities:

• Ability to Lift, push, pull, carry heavy loads with cleaning equipment, i.e. pushing vacuum down entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry chute, removing room service trays and carrying dirty dishes to service area.

• Ability to Bend, kneel continuously throughout the day.

• Heavy with Cleaning i.e. dusting in all areas, retrieving dirty dishes, etc.

• Ability to reach to reach all areas including: shelves, windows, ledges, pipes, under and around furniture.

• Ability to stand for long periods of time, climb stairs, up to approx. 100 steps 20% of 8-hour shift (time period)

• Ability to work indoors: 95 % Outdoors: 5 %

Springboard Hospitality is proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people, technology and the cutting edge of culture.

• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.

• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.

• PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.

• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.