Nature and scope
Under the direct supervision of the Plant Operations Director, the maintenance associate assists in the maintenance of facility to provide a safe, clean, and comfortable environment for residents, staff, and visitors.
Relevant work experience (1+ years preferred).
Minimum high school diploma or equivalent required.
Must be able to communicate effectively with residents, families, staff, vendors and the general public.
Must have compassion for and desire to work with the elderly.
Must demonstrate the ability to work responsibly as a team member as well as an individual.
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
Practice and promote Policies and Procedures, Mission Statement, Core Values and Founding Principles.
Must have basic reporting and organizational skills.
Must have valid driver license.
Must meet all health requirements.
Must pass criminal background check.
Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.
Care for the routine maintenance needs of the Community and its residents as if they were your own home and family.
Diagnoses technical and mechanical problems and makes repairs as appropriate.
Responsible for maintenance and beautification of facility and grounds.
Ensure cleaning chemicals are safe and consistent with company/regulatory guidelines and safely stored.
Maintain all electrical, plumbing and mechanical equipment.
Maintain pool and all aquatic equipment if applicable.
Maintain all fitness equipment, kitchen equipment and emergency call system.
Maintain all life safety equipment, security systems, keying log and security cameras.
Respond to resident/director/staff requests for maintenance through maintenance reports and log system.
Ensure 24-hour repair/response time for all daily maintenance requests.
Ensures the timely turnover of vacated and vacant apartments to be show and rent ready within 48 hours of vacating.
All minor repairs, including basic carpentry, painting, electricity, plumbing, locksmith, and preventative maintenance as defined by Affinity.
Carry out tasks associated with a standardized preventative maintenance program.
Ensures the Community is mechanically sound, safe, and well maintained.
Interiors must be neat, paint and wall coverings clean, sound and chip/scratch free.
Maintenance associates will have a keen sense of detail.
Patching, painting and repair will be a major part of the maintenance program, as well as carpet care and maintenance.
Grounds, building exterior and interior, signage are maintained year-round.
Flowerbeds and lawns will be weeded and trimmed.
Ensures the season foliage and snow/ice removal is also part of the exterior maintenance plan.
Provides excellent customer service to internal and external customers.
Performs job duties for residents and with team members in a courteous and professional manner.
Take initiative to ensure resident safety and satisfaction is a priority.
Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors and regulators).
Answer phones appropriately, according to company and community standards.
Affinity Living Group