Maintenance Assistant/Ticket Runner

Karya Property Management Houston , TX 77024

Posted 3 weeks ago

Karya Property Management is looking for a two or three Maintenance Assistant/Ticket Runners to join the team at our communities in Central Houston.

This role will require a hard working individual looking to take on challenges and help assist in revamping and older property to bring it up to standard. This position requires HVAC skills for AC & Boiler repairs, electrical and plumbing skills, and experience working on large apartment communities of around 700 units alongside other Maintenance staff.

Pay for this role will be $20-21 per hour. Must be HVAC certified.

Position Summary

The Maintenance/Make Ready Technician supports and assists the maintenance staff by providing directing and coaching team, assisting in completing work orders, conducting property inspections, opening new properties, and overseeing capital improvements.

  • Represent the company is a professional and courteous manner with internal and external customers
  • Responds to resident, management, and service request for occupied apartments as directed by management
  • Schedule, coordinate and perform a wide range of technical maintenance and repair operations in turnovers, including but not limited to HVAC, carpentry, electrical, plumbing and appliances
  • Determine methods and procedures on all projects and provide guidance to other non-exempt personnel
  • Manage all maintenance contractors and vendors, which includes all vendor contracts, budgets, maintenance/equipment
  • Manage vendor relationships, ensuring delivery schedules, quality and quantity criteria are met
  • Assists with ensuring established preventative maintenance programs are implemented, followed and documented in accordance with Karya best practices
  • Uses service request system and schedules to establish priorities. Determines with Property Manager request or emergencies that should be top priority. Monitors the completion of service requests. Monitors the completion of Service Request to limit call-backs
  • Reviews maintenance team's work to ensure quality standards are met and work in completed in Karya's policies and procedures.
  • Maintain required records such as material usage, production, time, and other reports as required


  • Minimum 3+ years' experience in a maintenance role with multifamily community
  • HVAC Certification Required
  • Electrical and plumbing experience required
  • Experience as a Make Ready
  • High School Diploma or Equivalent required
  • Must be able to pass a background check

• Expert knowledge of machines and tools, including designs, uses, repair, and maintenance
• Excellent analytical, problem solving, and organizational skills
• High level of commitment to safety and security
• Proven ability to think independently and handle multiple projects through to completion
• Demonstrated ability to lead and manage staff
• Demonstrated independent work initiative and sound judgement

Physical Requirements & Working Conditions
While performing the duties of this job, the employee is frequently required to stand, walk, talk or hear. The employee is required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is required to climb or balance; stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50-75 pounds. At times, this position requires hard hats, and hazardous material protective apparel to be worn.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work is performed outside, not in an environmentally controlled environment.

The noise level in the work environment is between moderate and loud in the reduction area and construction sites.


Salary range will depend on experience with PTO, Medical, Dental, Vision, & Basic Life Insurance.

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