Accor Hotels Berkeley , CA 94705
Posted 5 days ago
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Reporting to the Excecutive Chef, responsibilities and essential job functions include but are not limited to the following:
Provide warm, sincere and engaging service that follows the service essentials, ensuring Guests feel valued
Treat each and every Guest as a unique individual, personalizing the interaction(s) with thoughtful and personal touches
Resolve Guest problems and never say "no" without offering an alternative. OWN the follow-up to ensure the problem is resolved, and be that guest's point of contact
Be an ambassador for the Brand, Hotel, Community and Colleagues
Be guided by and always exhibit Fairmont core values; respect, integrity, teamwork, accountability & Excellence
Be aware of, support and ensure all health and safety policies, environmental policies & evacuation procedures including updates are adhered to
Follow and deliver all Leading Quality Assurance Standards for your position while supporting the FOH manager
Actively share ideas, opinions and suggestions in daily shift briefings
Ensure a safe, clean hotel at all times and take ownership for your area
Adhere to grooming policies to ensure a professional appearance is always maintained
Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues and Leaders
Ensure the consistency in the preparation of all food items for a la carte according to hotel recipes and standards
Ensure all kitchen Colleagues are aware of standards and expectations
Provide extensive hands on training for all new and transferred colleagues
Ensure the Cleanliness and maintenance of all work areas, utensils & equipment
Follow kitchen policies, procedures and service standards, recipes and specifications set forth
Follow all safety and Sanitation policies when handling food and beverage
Liaise daily with Sous Chefs to keep open lines of communication regarding guest feedback
Continually strive to improve food preparation and presentations
Maintain proper rotation of product to minimize wastage/spoilage
Have full knowledge of and effectively execute all menu items, daily features and promotions
Maintain productivity throughout entire shift and foster a sense of team work and cohesiveness
Works closely the Sous Chefs in menu creation and overall guest experience improvement efforts
Maintains a safe work environment and is responsible to complete the Weekly Preventative Maintenance Checklist
Training and developing kitchen employees and ensuring that ongoing training opportunities are communicated to the Sous Chef an addressed with the colleague
Other duties as assigned
Qualifications
2-3 years previous Cook experience in a free standing widely recognized restaurant
Free Standing Fine dining/Upscale Dining an asset
Diploma/Certification in Culinary Arts discipline required or proven related industry experience
Proven track record of cost control including food, equipment, labor and wastage to meet the food quality goals and hotel's financial goals
Enthusiastic with an outgoing personality who is very guest driven
Demonstrate real passion for menu planning, developing colleagues and experimenting with new trends
Confident and poised while creating a guest dining experience catered to their individual desires
The successful Candidate must exhibit a passion for food, desire to achieve perfection and possess the ability to create the same sense of excitement from the colleagues for our guests
Well versed and competent in the Fundamentals of French cooking techniques supporting a contemporary style presented for today's Bay area guest
Computer literate in Microsoft Windows such as Word and Excel applications an asset
Strong interpersonal and problem solving abilities
Maintain the standards of excellence by leading and practicing the same at all times
Ensure consistency and efficiency of products orders for the restaurant to support hotel food costs budgets as well as engaging guest service
Constantly monitor food storage areas and refrigerators to ensure food spoilage is kept to a minimum. All incidents of food wastage are to be reported and corrective action taken immediately with those influencing the area
Follow proper food rotation, storage, labeling and dating practices
Work closely with all Culinary colleagues to ensure that insufficient or excessive food production is managed to reduce costs
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to work flexible shifts
Successful completion of Fairmont Training programs or such as Orientation, Service Essentials training, Food Safety and Service Promise
Current First Aid and Serve Safe training an asset
Additional Information
Hourly Rate: $26.91 USD Gross per hour
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift, must be able to stand for long periods of time (for up to 8 hours)
Frequent lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Accor Hotels