Mail Services Rep

Protective Life Corporation Birmingham , AL 35202

Posted 4 weeks ago

The position of Mail Processor is responsible for performing a number of different functions for Corporate Mail Center operations. The ideal candidate would be responsible for the collection and distribution of incoming/outgoing mail and packages, mail meter operation, inserting equipment operation, scanning equipment operation, correspondence reconciliation, running reports, research, and any manger delegated tasks.

Position Responsibilities:

  • Internal and offsite mail delivery

  • Inserter operation (2D, OMR, non-barcoded) print jobs

  • Prioritization of inserting work based on established SLA

  • Manual correspondence reconciliation

  • Postage meter operation and money downloads

  • Order postal supplies as needed

  • Equipment maintenance

  • Daily servicing of Protective Life post office boxes from USPS

  • Scanning equipment operation

  • Shipping software administration

  • Business Manager reporting for postage and mailing metrics

  • Provide team members with support to facilitate daily processing

Knowledge/Experience/Education/Training:

  • Preferred 2-5 years of work experience, preferably in an environment with highly technical equipment and software

  • Preferred Industry knowledge of inserting equipment

  • Preferred knowledge of USPS rules and regulations

  • Familiarity with Mail Center operations

  • High school diploma or equivalent

Requirements and Abilities:

  • Demonstrated computer and keyboard skills

  • Demonstrated ability to key 35-50 wpm with accuracy

  • Basic knowledge of Microsoft Excel and Microsoft Word

  • Able to use Microsoft email software

  • Microsoft Outlook experience working with attachments

  • 1-2 years work experience in an office environment with customer contact

  • Maintain professional demeanor under stressful conditions

  • Good written and oral communication skills

  • Must be able to handle changing priorities, solve problems, meet deadlines and keep work moving under adverse conditions

  • Ability to work within strict deadlines

  • Ability to learn new equipment and software

  • Demonstrate capacity for learning new processes and procedures

  • Must have clean driving record

  • Must be able to lift 50 lbs

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Mail Services Rep

Protective Life Corporation