Mail Services Associate

Responsibilities:

• Maintaining quality customer service by providing friendly and responsive processing and distribution of incoming and outgoing mail, packages, and other shipments.
• Inspect deliveries for suspicious or threatening items.
• Aide personnel with packing needs and answering questions and/or concerns.
• Utilize handheld scanners to deliver packages and obtain proof of delivery.
• Researching incoming mail, packages, and other shipments addressed to unknown or unrecognizable recipients.
• Maintain activity data in appropriate logs.
• Prepare and process outbound courier/freight shipments using computer equipment.
• Interact with fellow employees in a professional and respectful manner.
• Ensure the cleanliness and safety concerns of all operating spaces and associated areas.
• Cross-training and backup of other employees in the event of emergency or contingency situations.
• Possess the ability to be flexible and adapt to change in the work environment.
• Completing other tasks assigned by the Manager/Site Lead.

Qualifications:

• High school diploma or equivalent
• Ability to lift 50 lbs.
• Strong written and communication skills.
• Minimum 1-year experience in shipping/receiving preferred.
• Proficiency in MS-Office: Word, Excel, and Outlook.
• Strong work ethic; diplomatic; team player and service oriented.
• Able to handle multiple projects at one time with attention to detail.
• Punctual and reliable.