Mail Room Specialist

Walgreens Deerfield , IL 60015

Posted 7 months ago

Job Summary

Responsible for mail preparation, mail pickup, delivery to various Walgreens company locations and U.S. Post offices along with day-to-day Lettershop job tasks.

Job Responsibilities

  • Prepares, sorts & routes interoffice and inter-company mail. Picks up and delivers mail per assigned route and schedule. Sorts, weighs, meters and trays U.S. Mail.

  • Substitutes for other Mail Services employees (including Drivers) as needed.

  • Participates in cross-training to learn tasks throughout the Mail Services department. Will independently perform tasks at 3 or more locations.

  • Bursts, bundles and delivers data reports on weekly/monthly basis.

  • Delivers paper orders on a timely basis. Monitors walk-up copiers to ensure supply rooms have paper and core office supplies.

  • Processes carrier shipments either through vendor equipment or via web-based applications, as needed.

  • Tracks and retrieves information on accountable mail at every step of delivery. Performs charge-back accountability function for accountable mail.

  • Performs daily Lettershop functions to ensure customer requests are met in a cost-effective and timely manner.

  • Operates Lettershop equipment, as needed and maintains each piece so that downtime is minimized, including ink jet, inserter, BCC software, courier shipping stations, scanner, and pallet jacks. Working knowledge of Excel required.

  • Works to improve the quality and readability of mail list so postage expenditures and returned mail is minimized. Lays out postal code address lists, manipulates databases, lays out specifications for printing on various envelope stock.

  • Charges back inventory supplies when necessary, including copy paper, envelopes, and fulfillment materials.

  • Maintains knowledge of mail and shipping rules and methods to include USPS, courier, freight, and driver run mail.

  • Maintains up-to-date knowledge of HazMat procedures. Investigates potentially hazardous shipments, as necessary, and leads resolution.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Basic Qualifications

  • High School diploma/GED and at least 1 year of experience in a corporate mail room or shipping/receiving department or a Lettershop environment, including inserting, scanning, ink jetting and/or other fulfillment-type work.

  • Licensed to drive in the State of Illinois.

  • Knowledge of U.S. Postal Service laws and regulations and general developments within the field that relate to departmental operations.

  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

  • Basic level skill in Microsoft Excel 2003 or later (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows).

Preferred Qualifications

  • Experience running inserters, ink jet machines and scanners.

  • Experience using BCC software.

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Mail Room Specialist