Mail Room / Courier Associate

Ricoh Americas Corporation Lexington , KY 40598

Posted 3 months ago

POSITION PROFILE

Ensures customers' satisfaction by making mail room pick-ups and deliveries to internal customers in a proficient and timely manner. Provides excellent customer service to all customers.

JOB DUTIES AND RESPONSIBILITIES

  • Delivers mail, packages, and other items to internal customers

  • Keeps log of items received and delivered.

  • Obtains receipts or payment for articles delivered.

  • Performs pick-up and delivery of jobs by accurately following a map and/or written instructions.

  • Follows RICOH Service Excellence performance requirements.

  • Responsible for maintaining compliance with state and company standards by operating a vehicle in a safe and lawful manner and following company guidelines in the event of an accident and/or injury.

  • Responds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner.

  • Completes all paperwork in a timely, accurate and legible manner.

  • Presents professional appearance to clients by dressing in professional attire according to company standards.

  • Meets company attendance standards by reporting to work punctually and working all scheduled hours and any required overtime.

  • Performs other duties as assigned.

QUALIFICATIONS (Education, Experience, and Certifications)

Typically Required:

  • High school diploma or equivalent is required.

  • Requires valid state driver's license and driving record that meets company standards.

  • Requires experience in electronic communication devices and experience in a team environment.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.


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Mail Room / Courier Associate

Ricoh Americas Corporation