Mail Production Operator

THE POSITION

Are you searching for the next step in your career supporting mail production services? Become a Mail Production Operator with the Department of Labor & Industry! Share your expertise to optimize high, volume, time sensitive mailings with our high-speed machines. Process mail for six bureaus and become a key support for our organization's efficiency and effectiveness!

DESCRIPTION OF WORK

This is a labor-intensive position which processes a large volume and variety of mailable, time sensitive material with associated forms and envelopes. Processing of this material is accomplished utilizing large-scale mail-inserting machines. Attention to detail is essential for ensuring each fold is correct, monitoring machines for proper sensor functions, interpreting and resolving general machine errors, and verifying job information sheets are correct before processing. You will also perform general and preventative maintenance on the machines, use an air compressor to remove dust, and thoroughly clean all parts of each machine. Advance your mail production career with our team!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment

• Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with 30-minute lunch.

• Salary: In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Mail Production Assistant; or

• One year of clerical experience; or

• An equivalent combination of experience and training.

Special Requirements:

• You must possess an active Pennsylvania non-commercial Class C driver's license or equivalent.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

• Your score is valid for this specific posting only.

• You must provide complete and accurate information or:

• your score may be lower than deserved.

• you may be disqualified.

You may only apply/test once for this posting.Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.

01

Do you possess a current Pennsylvania non-commercial Class C driver's license which is not under suspension?

• Yes

• No

02

If you answered "Yes" to the previous question, please provide your driver's license number and expiration date. If you answered no, type N/A in the text box below.

03

Have you been employed by the Commonwealth of Pennsylvania as a Mail Production Assistant for one or more years full-time?

• Yes

• No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

Do you possess one or more years of full-time clerical or higher level experience?

• Yes

• No

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

07

How much college level coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3 and click on Other Information.

• 30 or more credits

• 15 but less than 30 credits

• Less than 15 credits

• None

08

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.

• Yes

09

WORK BEHAVIOR 1 - MACHINE OPERATION

Prepare and operate computer-driven, high-speed letter and flat mail insertion machines and peripherals. This includes identifying and downloading job parameters; loading mail insertion material into the machine; selecting appropriate data; and ensuring folds meet requirements, inserting stations are functioning correctly, meter stamp/print is clear/complete and postal security device settings are correct.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience PREPARING AND OPERATING HIGH-SPEED LETTER AND FLAT MAIL INSERTION MACHINES AND PERIPHERALS. I also ensured folds met requirements, inserting stations were functioning correctly, meter stamp/print was clear/complete, and postal security device settings were correct.
• B. I have experience PREPARING AND OPERATING HIGH-SPEED LETTER MACHINES. I also ensured meter stamp/print was clear/complete and postal security device settings were correct.
• C. I have experience OPERATING ANY TYPE OF MAIL MACHINE. I also ensured meter stamp/print was clear/complete, and postal security device settings were correct.
• D. I have NO experience related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name(s) of the employer(s) where you gained this experience

• The type(s) of mail machines and peripherals you prepared or operated

• Your experience preparing mail machines and peripherals

• Your experience operating mail machines and peripherals

• Your actual duties and level of responsibility

11

WORK BEHAVIOR 2 - MACHINE ERRORS

Interpret and resolve mail machine error codes. This may involve referring to instruction manuals or consulting with the supervisor for unfamiliar error codes or difficulties in clearing errors. Document machine errors and submit error reports to supervisor.

Levels of Performance

Select the Level of Performance that best describes your claim.

• A. I have experience interpreting and resolving mail machine error codes. I have documented machine errors and submitted error reports to my supervisor.
• B. I have experience interpreting mail machine error codes. I corrected the errors upon receiving instruction from my supervisor. I have documented machine errors and submitted error reports to my supervisor.
• C. I have experience utilizing any equipment that displays error codes. I either reported or corrected all errors.
• D. I have NO experience related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name of the employer(s) where you gained this experience

• Your experience interpreting and resolving machine error codes

• Your level of responsibility

13

WORK BEHAVIOR 3 - MAINTENANCE

Perform the general maintenance and cleaning of high-speed mail machines and peripherals by using a high-pressure air compressor to blow out paper dust accumulation, which cleans all sensors, rollers, belts, vacuum lines/jars, and water lines.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

• A. I have experience performing the general maintenance and cleaning of high-speed mail machines and peripherals. I was responsible for determining the need for repairs and taking corrective action as necessary.
• B. I have experience performing the general maintenance and cleaning of high-speed mail machines and peripherals. I made recommendations for repairs, but someone else took the necessary corrective action.
• C. I have experience performing general cleaning of any machines.
• D. I have NO experience or education related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

• The name of the employer(s) where you gained this experience

• The actual duties you performed related to performing maintenance on mail machines and peripherals

• Your level of responsibility for addressing machine repair needs

Required Question

Agency Commonwealth of Pennsylvania

Address 613 North Street

Harrisburg, Pennsylvania, 17120

Website http://www.employment.pa.gov