Mail Operations Customer Support Associate

Overview

IST Management Services is seeking an energetic & dynamic individual with a passion to serve others to join our amazing team as a Mail Operations Customer Support Associate. This position is located in Downtown Houston, TX and will consist of various mail related & print operations tasks, including shipping & receiving, delivery and processing o inbound/outbound mail & packages, document printing, copier fleet services, heavy lifting, etc, all performed within a corporate working environment. The ideal candidate must be detailed oriented & process driven with a background and focus in customer service and willing to train and be ready to grow in their professional career!

IST Management Services is the fastest growing, national management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives

Hourly Compensation: $13.00 - $13.00 USD per hrly (DOE)

Work Schedule: Monday - Friday 8:00 AM - 5:00 PM

Location: This amazing opportunity is located in Downtown Houston, TX. (Included is a monthly parking stipend)

Responsibilities

The Mail Operations Customer Support Associate position will perform various mail related and print operations tasks, including shipping & receiving , delivery and processing of inbound/outbound mail & packages, document printing, copier fleet services, heavy lifting, and etc. Additional responsibilities include:

• Sorting and distribution of incoming / outgoing mail

• Processing inbound and outbound express carrier shipments

• Metering outbound postal mail and utilizing other operational equipment

• Copy/print documents, books requests from electronic files includes binding & tab creation

• Perform copier checks

• Maintain the highest level of customer care while demonstrating a friendly and cooperate attitude

• Taking direction from Supervisor or Manager

Qualifications

The qualifications for the Mail Operations Customer Support Associate position must be detailed oriented and process driven with a background and focus in customer service and willing to train and be ready to grown in their professional career. Additional qualifications include:

• A valid and current Driver's License

• High school diploma or equivalent (GED) required

• Professional appearance and demeanor

• Excellent attendance and punctuality

• Lifting up to 50 lbs with aid

• Ability to work independently or in a team environment

• Excellent communication skills (written and verbal)

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodations in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here:

https://www.istmanagement.com/talent-acquisition-team.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.