Mail Handler

Mail Handler

Department: Production

Reports to: Department Manager

Location: Cheektowaga

Full-Time: Monday

• Friday 11:00 am

• 7:30 pm

Pay Schedule: Weekly Pay

Non-Exempt: Compensation starts at $16 to $18 an hour, depending on experience

Benefits: Begin the first day after the first two full months of employment

The salary for any job offer within our posted pay bands is determined based on the candidate's experience and qualifications. Candidates with less experience and/or fewer qualifications may start at the lower end of the pay band, while those with more experience and/or higher qualifications may be offered a salary at the higher end of the pay band.

Position Summary

The Mail Handler is responsible for efficiently handling, processing, and distributing incoming and outgoing mail within the organization. This role ensures that all mail items are sorted and delivered promptly and accurately, supporting the overall operations.

Essential Duties

The essential functions include, but are not limited to, the following:

Mail Sorting and Distribution

• Sort incoming mail by department or recipient.

• Distribute mail to the appropriate areas.

• Ensure timely and accurate processing of all mail items.

Mail Processing

• Prepare outgoing mail for shipment, including weighing, labeling, and postage application.

• Operate mail processing equipment.

• Handle bulk mailings and special mail services as required.

Record Keeping and Reporting

• Maintain accurate records of incoming and outgoing mail.

• Track and log registered, certified, and express mail.

• Generate reports on mailroom activities as requested by management.

Customer Service

• Assist employees with mail-related inquiries and services.

• Resolve issues related to mail delivery and processing.

• Provide exceptional customer service to internal and external stakeholders.

Mailroom Maintenance

• Keep the mailroom clean, organized, and secure.

• Monitor and manage mailroom supplies, ordering new supplies as necessary.

• Ensure mailroom equipment is adequately maintained and report any malfunctions to the supervisor.

Compliance and Security

• Adhere to company policies and procedures regarding mail handling and confidentiality.

• Follow safety and security protocols to protect sensitive information.

• Assist in implementing and maintaining mailroom security measures.

Minimum Qualifications

• High school diploma or equivalent.

• Previous experience in a mailroom or similar environment is preferred but not required.

• Strong organizational skills and attention to detail.

• Ability to operate standard mailroom equipment.

• Basic computer skills, including familiarity with email and data entry.

• Excellent communication and customer service skills.

• Ability to work independently and as part of a team.

• Reliable and punctual with a strong work ethic.

• Flexibility to work varying shifts if required.

Decision Making

Decisions generally affect the position or specific functional area. Problems encountered are routine and somewhat repetitive and generally solved by following clear directions and procedures.

Independence of Action

Work progress is monitored by the supervisor/manager. The incumbent follows precedents and procedures, may set priorities, and organizes work within general guidelines established by the supervisor/manager.

People Management

Not responsible for supervising others.

Physical Demands and Work Environment

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully.

• Work is performed in a warehouse or production facility environment.

• May be exposed to varying temperatures, noise, and dust.

• Must be able to lift 50 pounds, push 300 pounds on a load-bearing cart, carry 25 pounds, and pull 300 pounds.

• Must be able to use hand tools, pallet jacks, and forklifts.

• It requires frequent standing, walking, crouching, bending, kneeling, lifting, and using repetitive motions of hands or wrists; finger, grasp, handle, or feel; reach with arms and hands for extended periods.

Note

This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. They are subject to possible modification to accommodate individuals with disabilities reasonably.

Immediate Mailing Services, Inc. is an equal-opportunity employer and values diversity. Immediate Mailing Services, Inc. is a drug-free workplace that complies with applicable ADA regulations. Immediate Mailing Services Inc. is an Equal Opportunity-Affirmative Action Employer

• Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age/ Immigration status. Immediate Mailing Service Inc. is committed to diversity and inclusion. We seek employees and customers from all backgrounds to join our teams, and we encourage them to bring their authentic, original, and best selves to work. Our employees are expected to do the same. All employment decisions are based on qualifications, merit, and business needs. The company is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable, including Veterans Disabled.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.