The mission of Mail Services is to provide the University community with reliable, customer-focused, cost effective service and to efficiently integrate with the U.S. Postal Service.
Duties and Responsibilities
Providing cashiering assistance at the USPS Contract Station Customer Service Window (includes learning various service options, fee structures, mailing requirements and restrictions, and transport times)
Performing opening and closing procedures. (Includes internal and external record keeping and deposits.)
Processing outbound campus mail (includes sorting by department charge number, weighing, determining charges, and metering mail)
Sorting USPS mail to appropriate mailboxes for our Contract Station (includes memorizing names and PO Box #s)
Providing solid back-up assistance for mail delivery to campus departments via multiple walking and driving routes (includes loading and unloading sacks, trays, tubs, parcels and bags of mail into and
out of vehicles).
Providing manual assistance with large bulk mailings when needed
Required Qualifications Experience, Education, Knowledge & Skills
High school graduation or equivalent, plus progressively responsible related customer service experience or an equivalent combination of relevant education and/or experience.
Demonstrated experience with postal rates, procedures and services.
Demonstrated experience performing high-volume, detailed oriented work with a great deal of accuracy.
Demonstrated experience operating general office equipment (scales, bar code scanners, computers and printers.)
Preferred Qualifications Experience, Education, Knowledge & Skills
Postal and/or mail room experience.
The Successful Candidate Will
Successfully interact with diverse groups of people, both internal and external to the organization
Communicate effectively with employees and the public both in person and over the phone
Ability to multitask; performing required functions with short, inflexible time lines.
Establish and maintain effective working relations with co-workers and the public
Work independently with minimal supervision and as part of a team
Routinely shift duties as required, and represent Facilities Services and its programs to others in a professional and courteous manner.
Position Special Requirements/Additional Information
Schedule is Monday Friday, 7:30 am 4:00 pm, however, shift may vary depending on departmental need.
This search is open to one of two position levels dependent upon relevant experience of the candidate.
Mail Clerk/Carrier I Minimum $10.70
Mail Clerk/Carrier II Minimum $11.20
Must possess currently or be eligible to obtain a valid State of Montana Drivers license and have an acceptable driving record (less than 12 points). Do NOT send a copy of the drivers license.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State Universitys rights to assign or reassign duties and responsibilities to this job at any time.
Incumbent must be able to transport up to 70 pounds, remain in a stationary position for prolonged periods of time, work in adverse weather conditions, and ascend and descend stairs with parcels and sacks of mail.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties?
Montana State University, Inc