Mail Clerk (Boston)

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we've built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

This is a full-time position located at our Boston office, requiring your presence on-site five (5) days a week. The role involves computer use and collaboration within a team. You will also be actively engaged in standing or physically moving (opening, sorting, delivering mail pieces) for a significant portion of your workday.

Responsibilities:

• Receive incoming mail and parcels. Pick up mail from the PO Box (located 0.3 miles from the corporate office) and from the mailbox in the corporate office building. Sort mail based on departments, individuals, or designated categories, and distribute mail to respective recipients within the organization

• Input necessary mail through the postage machine/Fedex Account/Other accounts ensuring that each letter or parcel is stamped with the correct amount of postage

• Telephone courier service to investigate missing inbound packages

• Coordinate with courier services for special deliveries

• Determine least costly method of overnight express mail based on weight of package and cost for each carrier

• Send out Fedex, UPS and other outgoing packages and complete necessary paperwork

• Send out checks to the designated lockbox. Ensure accurate and timely processing of incoming and outgoing checks transactions

• Upload scans of loan servicing related documents into the CRM system (Salesforce) based on defined business rules for various mail pieces

• Investigate loan servicing related mail pieces that do not fall within established business rules, reaching out to the relevant internal stakeholders as required

• Ensure mail is organized and well-maintained. Monitor and restock supplies as needed

• Perform other mail-related duties as assigned by management

Requirements:

• High school graduate or equivalent

• 1-3 years' experience in a high-volume corporate mail distribution department or facilities management maintenance department required

• Must demonstrate independent decision-making abilities

• Must possess strong time management skills

• Must be self-motivated and work well with minimal supervision

• Familiarity with Microsoft softwares

• Familiarity with Salesforce preferred, but not required

$20 - $22 an hour

We believe:

Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

If you believe these things too then we would love to hear from you!