Magnolia Home Theater (MHT) Experience Expert
The Magnolia Home Theater (MHT) Experience Expert is responsible for creating a world-class shopping experience for our customers while meeting their technology needs with MHT products and services. The MHT Experience Experts build quality relationships with retail consumers to provide them with relevant and memorable MHT product demonstrations.
Our MHT Experience Expert provides full-service and solutions support to customers in the Vendor Experience. The MHT Experience Expert is responsible for delivering profitability by achieving revenue, margin, solutions and operational targets. They also work closely with other employees to demonstrate, promote and sell MHT products and services.
Engages customers using vendor certifications and selling skills, to complete sales, drive profitable growth and achieve their vendor/individual goals.
Applies a high level of product knowledge and expertise through ongoing learning through self-development and vendor certifications to enable an excellent customer shopping experience within the MHT ecosystem.
Acts as trusted subject matter expert, brand advocate, and product champion for the MHT product assortment. This includes coaching and training co-workers on exciting new vendor technology and services.
Provides feedback on new and existing product, and customer engagement through calls and in person with Vendor partner/representative and market teams.
1 year of experience in sales, customer service or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services
1 year of sales experience
1 year of experience working with consumer electronics products/services
Auto Req. ID629971BR
Job LevelIndividual Contributor
Job CategoryStore Associates
Employment CategoryFull Time
Location Number000764-Sherman Oaks-Store
Address4500 Van Nuys Blvd