Magnolia Grille Manager

General Purpose:

Develops, implements and maintains quality standards for restaurant facility, including supervision and direction of service staff. Ensures excellent customer service standards are maintained. Private Club and/or Resort/Hotel experience preferred.

Essential Duties:

• Organizes and conducts pre-shift meetings to review specials, menu changes, house counts, etc.

• Ensures that the restaurant and restaurant facilities are kept clean, well stocked and organized. Checks the maintenance of all equipment in the restaurant and schedules needed maintenance and repair.

• Circulates throughout the restaurant facilities and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.

• Greets guests at tables to ensure complete customer satisfaction attention to guest needs.

• Ensures established cash handling procedures are utilized to accurately charge customers.

• Creates revenue forecasts and reports. Monitors restaurant budget.

• Oversees daily restaurant activities to include: serving tables, bussing tables, seating guests, room service and general clerical/cashier duties.

• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.

• Manages department members that may include, but is not limited to: Food and Beverage Supervisor, Host, Server, Cashier.

• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and tests for comprehension.

• Regular and reliable attendance.

• Incorporates safe work practices in job performance.

Education/Experience:

Associate's degree (AA); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Frequently stands, walks, talks and hears. Regularly uses hands, reaches with hands and arms. Occasionally sits, climbs, balances, stoops, kneels, crawls, crouches, taste or smells. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

Occasionally works in extreme heat, wet or humid conditions (non-weather). Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

Alcohol Awareness Training, Food Safety and appropriate sanitation training.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

• Meets state age requirements for handling alcoholic beverages.

• Knowledge of Microsoft applications and POS system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.