Macy's Seasonal - Retail Sales, Part Time: Short Pump Town Center

Macy's Richmond , VA 23234

Posted 2 months ago

Overview:

As a Seasonal Selling Colleague, you will be an integral part of bringing the magic of Macy's to life. Seasonal Selling Colleagues provide outstanding customer service, meet hourly sales and Loyalty goals on a personal and departmental basis, and demonstrate superior product knowledge to customers. Seasonal Selling Colleagues create a shopping experience that will make the customer feel welcome and comfortable including the upkeep of merchandise within the store and maintaining the stockroom. The Seasonal Selling Colleague is also responsible for fulfillment and performing other duties as necessary

In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.

  • Essential Functions:*

  • Provide an exceptional customer experience by ensuring the customer is always the priority.

  • Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

  • Determine customer needs based on personal features and other customer preference related factors; suggest additional merchandise to compliment customer selection.

  • Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs.

  • Be proficient in POS systems including but not limited to Search and Send and My Client.

  • Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own.

  • Develop new business and expand client base through networking, suggestive selling and on the floor presence.

  • Maintain department recovery standards; including fitting room go backs to standard, if applicable.

  • Retrieve additional merchandise for customers as requested.

  • Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets.

  • Assist in inventory and markdown process.

  • Adhere to Asset Protection and inventory control and compliance procedures.

  • Follows shortage programs and procedures.

  • Perform these and other functions in an efficient manner, as directed by the Supervisor.

  • Regular, dependable attendance and punctuality.

  • Qualifications:

Education /Experience:

  • No specific educational accomplishment is required.

  • Previous retail experience preferred, but not required.

Communication Skills:

  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Ability to effectively communicate with customers, peers, and management.

  • Able to communicate on the telephone with proper etiquette.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use a calculator.

  • Must be able to calculate percentages and ratios.

  • Must be able to make change using American Monetary units.

Physical Demands:

  • This position involves regular walking, standing, sitting for extended periods of time, hearing, and talking.

  • May occasionally involve stooping, kneeling, or crouching.

  • May involve close vision, color vision, depth perception, focus adjustment, and viewing computer monitor for extended periods of time.

  • Involves manual dexterity for using keyboard, mouse, and other office equipment.

  • May involve moving or lifting items under 10 pounds.

Other Skills:

  • Must enjoy meeting and interacting with customers.

  • Possess strong sense of urgency and a thirst for learning.

Work Hours:

  • Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs.

This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Asset Protection / Loss Prevention Detective Part Time Short Pump Town Center

Macy's

Posted 4 days ago

VIEW JOBS 1/12/2021 12:00:00 AM 2021-04-12T00:00 *Job Overview:* The Asset Protection Detective's primary responsibility is to prevent the loss of company property while maintaining a safe business environment. Support store's efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Detective detects and apprehends shoplifters and dishonest employees. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. * Essential Functions:* * Respond to customer and associate incidents to facilitate first aid and minimize company liability * Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company * Investigate criminal violations against the person or property of any customer or associate that is committed on company premises * Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager * Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence * Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events * Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law * Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies * Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned * Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager * Responds to alarm conditions at assigned store * Perform other duties as necessary * Follow shortage programs and procedures * Perform these functions in an efficient manner, as directed by the Supervisor * Regular, dependable attendance and punctuality * Qualifications:* * Education/Experience: * * High School Diploma or equivalent. Some college is desirable. * Completion of Store Detective Training program required upon assignment to position. * Communication Skills:* * Excellent written and verbal communication skills. * Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Mathematical Skills: * * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. * Reasoning Ability: * * Self-starter, able to work independently and as part of a team and must have good time management skills. * Physical Demands: * * This position involves constant moving and standing. * Involves standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. * May involve reaching above eye level. * Involves close vision, color vision, depth perception, and focus adjustment. * Other Skills: * * Must be able to operate cameras and other surveillance equipment. * Ability to think and act clearly in possible stressful and hostile situations. * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. * Work Hours: * * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.* * This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with [SFPC Art. 49](https://www.macysjobs.com/media/1323/sfpc-art49-notice.pdf) and [LA MC ch.XVIII Art. 9](https://www.macysjobs.com/media/7419/la-fair-chance-notice.pdf). Macy's Richmond VA

Macy's Seasonal - Retail Sales, Part Time: Short Pump Town Center

Macy's