Macy's Seasonal Retail - Customer Service Sales, Full Time: Pheasant Lane

Macy's, Inc. Nashua , NH 03060

Posted 2 months ago

710132728

Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our #1 priority. As a Customer Service Associate, you'll be responsible for providing outstanding customer service, creating an exceptional shopping experience, completing point of sale transactions inclusive of credit and Star Rewards enrollment, and delivering a clean, neat, and easy to shop environment. This position is also responsible for unpacking new merchandise when delivered, replenishing merchandise as needed, ensuring markdowns are taken in a timely and accurate manner, set-up and removal of signs as directed for promotional events, and picking and packing of fulfilment orders.

In order to present our customers with the best holiday shopping experience, many of our Seasonal Retail Sales Team Member arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.

Click here to see the full job description for the Seasonal Retail Customer Service Associate, including all essential functions and qualifications.

Essential Functions Include:

  • Ensuring the in-store and online customer are always the #1 priority

  • Assisting in pulling merchandise from the selling floor and stock rooms to fill on-line orders

  • Engaging with customers and assisting them in fulfilling their shopping needs

  • Completing transactions using our point of sale registers

  • Maintaining sales floor and fitting room recovery standards

  • Executing merchandising tasks including placement of merchandise, movement of fixtures and merchandise, stockroom maintenance and organization, replenishment of the sales floor, and execute price changes

  • Executing signing in a timely and accurate manner to include organization, maintenance, sign set-up and removal

  • Flex between tasks as directed by a Supervisor

  • Regular, dependable attendance and punctuality

  • Perform other duties as necessary

Qualifications Include:

No prior experience is required. Seasonal Customer Service Associates should have excellent communication skills, enjoy engaging with customers, and be comfortable using technology. Along with a strong sense of urgency, he/she should possess the ability to work both independently and as part of a team. This position involves standing for at least two consecutive hours, and involves lifting at least 30 lbs. Must be available to work a flexible retail schedule, which may include day, evening, weekend and/or holidays, based on department and/or store/company needs.

This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sales Associate Pheasant Lane Mall

New York & Company

Posted 3 days ago

VIEW JOBS 1/14/2019 12:00:00 AM 2019-04-14T00:00 OVERVIEW: The SA participates in ensuring the service and selling environment within the store is fun and engaging for customers at all times. The SA performs a variety of responsibilities assigned by the Store Leadership team which may include driving sales, delivering outstanding customer service, merchandising, cashiering and processing freight. KEY RESPONSIBILITIES: Sales/Credit * Drive sales results and achieve individual and store goals in line with Company initiatives * Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business * Effectively promote all brand initiatives, including credit, to achieve individual and store goals Customer * Support a store culture that is committed to exceeding customer expectations and delivering the highest level of customer service at all times * Communicate customer feedback, best sellers, business trends and recommendations to Store Management * Apply fashion knowledge to make product recommendations and style customers on the sales floor and in the fitting room * Balance customers and tasks simultaneously using good judgment and teamwork Operations * Maintain merchandise standards to maximize sales within the store and escalate issues accordingly * Support the visual presentation execution, including floorset and promotional updates * Maintain the sales floor so that it is full, sized, organized and clean and the backroom is to brand standard * Abide by all Company policies and procedures, including the New York & Company Code of Business Conduct and Loss Prevention policies * Participate in initiatives to achieve store shrink goals * Follow leadership direction to maintain proper floor coverage to meet business needs * Maintain store safety standards and report store maintenance issues to Store Management as needed * Perform transactions including ringing at the Sales & Services desk, processing shipment, etc. REQUIREMENTS: * Must be 18 years of age or older * 1 year of retail sales experience preferred * Physical ability to be on the sales floor for extended periods of time, and to move and handle merchandise and fixtures throughout the store which may entail lifting, and perform all functions as set forth above * Ability to work varied hours/days, including nights, weekends and holidays, based on business needs * Fashionable, passionate, acts with integrity, driven, accountable and a team player EDUCATION: * High School Diploma or GED equivalent required This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. As an equal opportunity employer, New York & Company does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, gender, sexual orientation, genetic disorder, age, religion, disability, national origin, marital status, or any other characteristic protected by law. New York & Company only hires individuals authorized for employment in the United States. New York & Company Nashua NH

Macy's Seasonal Retail - Customer Service Sales, Full Time: Pheasant Lane

Macy's, Inc.