Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Macy's Seasonal Retail - Customer Service Associate, Full Time: Holyoke Mall

Expired Job

Macy's, Inc. Holyoke , MA 01041

Posted 1 week ago

71166096

Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our #1 priority. As a Customer Service Associate, you'll be responsible for providing outstanding customer service, creating an exceptional shopping experience, completing point of sale transactions inclusive of credit and Star Rewards enrollment, and delivering a clean, neat, and easy to shop environment. This position is also responsible for unpacking new merchandise when delivered, replenishing merchandise as needed, ensuring markdowns are taken in a timely and accurate manner, set-up and removal of signs as directed for promotional events, and picking and packing of fulfilment orders.

In order to present our customers with the best holiday shopping experience, many of our Seasonal Retail Sales Team Member arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving.

Click here to see the full job description for the Seasonal Retail Customer Service Associate, including all essential functions and qualifications.

Essential Functions Include:

  • Ensuring the in-store and online customer are always the #1 priority

  • Assisting in pulling merchandise from the selling floor and stock rooms to fill on-line orders

  • Engaging with customers and assisting them in fulfilling their shopping needs

  • Completing transactions using our point of sale registers

  • Maintaining sales floor and fitting room recovery standards

  • Executing merchandising tasks including placement of merchandise, movement of fixtures and merchandise, stockroom maintenance and organization, replenishment of the sales floor, and execute price changes

  • Executing signing in a timely and accurate manner to include organization, maintenance, sign set-up and removal

  • Flex between tasks as directed by a Supervisor

  • Regular, dependable attendance and punctuality

  • Perform other duties as necessary

Qualifications Include:

No prior experience is required. Seasonal Customer Service Associates should have excellent communication skills, enjoy engaging with customers, and be comfortable using technology. Along with a strong sense of urgency, he/she should possess the ability to work both independently and as part of a team. This position involves standing for at least two consecutive hours, and involves lifting at least 30 lbs. Must be available to work a flexible retail schedule, which may include day, evening, weekend and/or holidays, based on department and/or store/company needs.

This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Sales Associate Holyoke Mall

The Gap

Posted 1 week ago

VIEW JOBS 11/6/2018 12:00:00 AM 2019-02-04T00:00 We're hiring for the holidays! Join our team and enjoy a 50% discount at our family of brands.* * Applicable to regular-priced merchandise at Gap, Banana Republic, Old Navy, Athleta, and 30% off at Outlet. In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and today we're the world's most iconic American brand. We're represented in more than 1400 stores in over 40 countries, and online. Our unique aesthetic is optimistic cool, elevated American style. We believe in staying true to our heritage while creating what's next. Don and Doris Fisher always wanted to "do more than sell clothes," and today we're leaders in employee volunteering and social impact. If you're full of ideas, if you want to work with phenomenal people, and if you think we should leave the world better than we found it, we'd love to meet you. As a seasonal sales associate, your responsibilities, shifts, and employment period will be based on the needs of the business. Your leader will communicate your last day of employment as your assignment comes to an end. A seasonal position can lead to a regular position with Gap Inc. GENERAL SUMMARY: The Seasonal Sales Associate generates sales and cultivates customer loyalty by ensuring customer relationships are created and maintained while ensuring a neat, clean and organized store. Seasonal Sales Associates are responsible for creating an exceptional Brand experience in the store and are expected to perform a variety of cross-functional tasks as assigned by the Leader on Duty or as needed. ESSENTIAL DUTIES & RESPONSIBILITIES: * Displays a "customer is the priority" mindset at all times * Consistently treats all Gap customers and employees with respect and contributes to a positive work environment * Accountable to contribute to the achievement of store goals and results * Upholds the commitments to the company's processes, values and Code of Business Conduct * Collaborates with store team to develop innovative solutions to business needs * May flex between customer or support roles as needed by the business * Meets or exceeds Company expectations of customer service throughout the store: genuine/authentic interactions, offering solutions or ideas to customers, providing guidance on product fit and style, fitting room experience, loyalty programs, communication and execution of customer promotions / incentives, etc. * Executes Omni-Channel processes to ensure customer needs are met (i.e., SFS, RIS) * Promotes customer loyalty by educating customers about our" loyalty" programs * Communicates customer feedback and opportunities with the management team to improve the overall customer experience * Offers current style advice and is knowledgeable on trends as well as the products we offer * Performs various product placement, replenishment and recovery tasks to maintain a visually appealing, easy shopping experience for our customers * Perform cash register functions QUALIFICATIONS: * High School Diploma or equivalent experience preferred * Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 30lbs. * Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shift. This job description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended include all duties and responsibilities. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016. Apply The Gap Holyoke MA

Macy's Seasonal Retail - Customer Service Associate, Full Time: Holyoke Mall

Expired Job

Macy's, Inc.