Macy's Retail Sales, Flex: Lehigh Valley

Macy's, Inc. Whitehall , PA 18052

Posted 6 days ago

Job Overview:

As a Retail Associate, you will be an integral part of bringing the magic of Macy's to life. Sales Associates provide outstanding customer service, meet hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrate superior product knowledge to customers.

To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here.

In a Flex (Flexible Work Team) position, you'll design your own schedule each week by selecting your shifts from those available in your area or zone. While you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money and a generous employee discount - around your personal schedule.

On key days or peak shopping times, however - like a One Day Sale or the week leading up to Valentine's Day you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year.

Essential Functions:

  • Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration

  • Determine customer needs based on personal features and other customer preference related factors

  • Demonstrate knowledge of store products and services to build sales and minimize returns

  • Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer the most important person in our stores

  • Be knowledgeable of and perform sales support functions related to POS procedures

  • Regular, dependable attendance & punctuality

Qualifications:

Education /Experience

No specific educational accomplishment is required. Previous retail experience preferred, but not required.

Communication Skills

Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Able to communicate on the telephone with proper etiquette.

Mathematical Skills

Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units.

Other Skills

Must enjoy meeting and interacting with customers. Possess strong sense of urgency and a thirst for learning.

Work Hours

Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Macys Seasonal Retail Receiving Support Early Mornings Flex Lehigh Valley

Macy's, Inc.

Posted 4 days ago

VIEW JOBS 7/19/2019 12:00:00 AM 2019-10-17T00:00 Job Overview: The Seasonal Receiving Associate is responsible for providing a great shopping experience, and driving sales and profit through customer service and accurate processing of merchandise entering and leaving the building. Duties include receiving activities, packing and shipping, reverse logistics, sustainability and other duties as needed. In a Flex (Flexible Work Team) position, while you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money – and a generous employee discount - around your personal schedule. On key days or peak shopping times you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year. Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Seasonal Receiving Associate shifts start when the location receives their truck: * Early Mornings - Shift starts between 4 am and 6 am * Mid Mornings - Shift starts between 7 am and 10 am * Afternoons - Shift starts between 11 am and 2 pm * Mid Afternoons - Shift starts between 3 pm and 5 pm * Evenings - Shift starts between 6 pm and 9 pm * Late Evenings - Shift starts between 10 pm and midnight Essential Functions: * Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority * Service the customer in a helpful and friendly manner * Collaborate with Managers, Leads and Associates throughout the store to deliver a clean, neat and easy-to-shop store environment * Maintain sales floor and fitting room recovery standards to include checking fitting room stalls * Sorting merchandise and ensuring merchandise is worked back to sales floor immediately as time permits * Support Omni Channel initiatives * Perform all functions in an efficient manner; flex between tasks as directed by Supervisor * Participate in the physical inventory process and ensure that shortage prevention initiatives are executed * Adhere to Asset Protection and inventory control and compliance procedures * Regular, dependable attendance and punctuality * Collaborate with peers to coordinate merchandise movement needs with other tasks (floor moves, seasonal sets, fixture needs, etc.) * Execute receiving, merchandise processing, packing/shipping and reverse logistics tasks timely and accurately to include processing inbound merchandise to floor ready standards by removing packaging and placing sensors per MMPS standards * Delivery of processed merchandise to appropriate sales floor drop zones, first quality packing standards and processing of fulfillment orders and reverse logistics (damages, transfers, RTVs), accurate outbound trailer execution * Collection and sorting of hangers, sensor tags, trash and recycling throughout the store * Organization, maintenance and replenishment of supply areas including sales floor, building lamping, and customer carryout and special delivery as needed * Assist in other tasks as needed (pricing, signing, merchandising, replenishment, fulfillment, RFID, stockroom maintenance) Qualifications: Education/Experience: * No specific educational accomplishments are necessary. Communication Skills: * Excellent written and verbal communication skills. * Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. Reasoning Ability: * Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: * This position involves constant moving and standing. * Involves standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. * May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: * Ability to collaborate and function as a member of a team. * Must possess a strong sense of urgency. * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. – including Macy's and Bloomingdale's – will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9. Macy's, Inc. Whitehall PA

Macy's Retail Sales, Flex: Lehigh Valley

Macy's, Inc.