Macys Locker Room Store Manager

Lids Bel Air , MD 21014

Posted 9 months ago

Generate Sales

  • Produce sales gains, by providing customer service.

  • Meet or Exceed Company Objectives in all measurable areas of the business.

  • Provide consistent assessment of each associate's sales performance and work within the store to give feedback on areas of strength and opportunity while keeping in line with Company objectives.

  • Adhere to current visual guidelines including proper merchandising, signage and store cleanliness.

  • Maintain strong product knowledge for use in selling, merchandising, and giving feedback as requested.

  • Ensure that all associates maintain a professional appearance consistent with company dress code policy.

Control Expenses

  • Protect Company assets within guidelines of LIDS Retail policies.

  • Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.

  • Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.

  • Perform proper documentation and record keeping per LIDS Retail policies, complying with all state and federal laws.

  • Open and close the store as required following the procedures per the Operations P&P Manual.

Supervise Associates

  • Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up.

  • Recruit, develop, and train store personnel to achieve Operations Objectives as well as adhere to Operational policies and guidelines.

  • Administer the progressive steps of discipline to include verbal and written warnings. In addition, the Store Manager carries out employment terminations following approval from the District Sales Manager and Human Resources.

  • Encourage direct compliance of all store associates established company policies, procedures and guidelines including, but not limited to, safekeeping of company inventory, funds and property.

  • Performs work of subordinates, as needed.

  • Communicate with employees at all levels of the company.

  • Other duties as assigned.

Requirements

EDUCATION AND/OR EXPERIENCE

  • Four-year degree from a college or university in business or a related field; or two-year degree and one year related experience; or equivalent combination of education and experience.

  • Established ability to produce sales results, while minimizing loss.

  • Proven supervisory skills, with capacity to deliver training material and assess retention.

  • Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.

  • Ability to operate a computer, as well as maneuver relative software programs.

  • Ability to lift up to 50 pounds.

  • Ability to climb a ladder and work with hands overhead.

  • Standing required for up to 100% of the work time.

  • Ability to work unsupervised.

  • Ability and willingness to travel overnight for training and/or business meetings.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Specialist Store Protection

Ross Stores, Inc

Posted 5 days ago

VIEW JOBS 12/10/2019 12:00:00 AM 2020-03-09T00:00 GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environment: * Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. * Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. * Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships: * Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. * Treats all Customers and Associates with respect. * Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. * Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. * Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand * Represents and supports the Company brand at all times. * Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud: * Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. * Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. * Adheres to Company policy for external theft response. * Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage: * Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. * Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * High School education or equivalent required, AA degree preferred. * One year retail supervisor experience or similar training preferred. * One year loss prevention/security training preferred. * Ability to work effectively in a fast-paced environment. * Strong communication skills. * Demonstrated ability to build and maintain relationships with the Store team. * Excellent Customer service skills. * Proven ability to effectively resolve conflict. * Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Consistent timeliness and regular attendance. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling). Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. '136841 Ross Stores, Inc Bel Air MD

Macys Locker Room Store Manager

Lids