Macy's Backstage Sales - Team Member, Part Time: Aventura Mall

Macy's, Inc. Aventura , FL 33180

Posted 2 weeks ago

Job Overview:

A Team Member is responsible for providing outstanding customer service, creating a shopping experience that will make the customer feel welcome and comfortable, operating cash registers and mobile POS stations, executing proper product placement and flow, floor moves, replenishment, inventory, shortage control, stockroom organization, ensuring markdowns are taken in a timely and accurate manner, set-up and removal of signs as directed for promotional events or sales. A Team Member is also responsible unloading and unpacking new merchandise when delivered, processing merchandise, floor recovery and performing other duties as necessary.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:

  • Be proficient in POS and MPOS systems

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Handle all returns courteously and professionally

  • Suggest additional merchandise to compliment customer selection

  • Offer to put purchase on customer's Macy's charge account

  • Reinforce customer's selection and package merchandise with care

  • Invite customers to come back and thank them by name whenever possible

  • Maintain a positive attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer-the most important person in our stores

  • Be knowledgeable of and perform sales support functions related to POS procedures

  • Maintain department recovery standards, including fitting room go backs

  • Receive and unload new merchandise from truck

  • Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packaging

  • Take photos of new merchandise and upload to sharepoint

  • Place sensors on goods according to MSS standards, hang or fold merchandise and place on racks to be taken to the selling floor

  • Assist in the movement of fixtures and merchandise for new product, season changes, and clearance sets

  • Assist customers carrying large purchases to parking lot as needed

  • Recover shopping carts from parking lot as needed

  • Mark correct price on merchandise based on price changes and markdowns

  • Execute set-up and removal of signs for the entire store timely and accurately

  • Use RF scanning equipment to determine mark downs

  • Adhere to Asset Protection and inventory control and compliance procedures

  • Follow shortage programs and procedures

  • Maintain store cleanliness standards, including cash wrap, back office and restrooms as needed

  • Perform the above noted functions in an efficient manner, as directed by the Supervisor

  • Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

  • No specific educational degree is required.

Communication Skills:

  • Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Excellent communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use calculator.

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team.

  • Must have good time management skills.

Physical Demands:

  • This position involves constant moving, talking, hearing, reaching, and standing.

  • Involves standing for at least two consecutive hours.

  • Involves lifting at least 30 lbs.

  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.

  • Optical abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills:

  • Must be able to function as part of a team and collaborate with team members. Possess a strong sense of urgency.

  • Must enjoy meeting and interacting with customers.

  • Possess a thirst for learning.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Macys Retail Sales Part Time Aventura Mall

Macy's, Inc.

Posted 2 days ago

VIEW JOBS 3/23/2019 12:00:00 AM 2019-06-21T00:00 Job Overview: As a Retail Associate, you will be an integral part of bringing the magic of Macy's to life. Sales Associates provide outstanding customer service, meet hourly sales and Star Rewards goals on a personal and departmental basis, and demonstrate superior product knowledge to customers. To create a shopping experience that will make the customer feel welcome and comfortable. Performs other duties as assigned. The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: * Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration * Determine customer needs based on personal features and other customer preference related factors * Demonstrate knowledge of store products and services to build sales and minimize returns * Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer – the most important person in our stores * Be knowledgeable of and perform sales support functions related to POS procedures * Regular, dependable attendance & punctuality Qualifications: Education /Experience No specific educational accomplishment is required. Previous retail experience preferred, but not required. Communication Skills Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Able to communicate on the telephone with proper etiquette. Mathematical Skills Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to calculate percentages and ratios. Must be able to make change using American Monetary units. Other Skills Must enjoy meeting and interacting with customers. Possess strong sense of urgency and a thirst for learning. Work Hours Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs. This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Aventura FL

Macy's Backstage Sales - Team Member, Part Time: Aventura Mall

Macy's, Inc.