Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Macy's Backstage Sales Team Member, Full Time: Viewmont

Expired Job

Macy's, Inc. Scranton , PA 18510

Posted 5 months ago

71697672

Job Overview:

A Team Member is responsible for providing outstanding customer service, creating a shopping experience that will make the customer feel welcome and comfortable, operating cash registers and mobile POS stations, executing proper product placement and flow, floor moves, replenishment, inventory, shortage control, stockroom organization, ensuring markdowns are taken in a timely and accurate manner, set-up and removal of signs as directed for promotional events or sales. A Team Member is also responsible unloading and unpacking new merchandise when delivered, processing merchandise, floor recovery and performing other duties as necessary.

Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:

  • Be proficient in POS and MPOS systems

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Handle all returns courteously and professionally

  • Suggest additional merchandise to compliment customer selection

  • Offer to put purchase on customer's Macy's charge account

  • Reinforce customer's selection and package merchandise with care

  • Invite customers to come back and thank them by name whenever possible

  • Maintain a positive attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer-the most important person in our stores

  • Be knowledgeable of and perform sales support functions related to POS procedures

  • Maintain department recovery standards, including fitting room go backs

  • Receive and unload new merchandise from truck

  • Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packaging

  • Take photos of new merchandise and upload to sharepoint

  • Place sensors on goods according to MSS standards, hang or fold merchandise and place on racks to be taken to the selling floor

  • Assist in the movement of fixtures and merchandise for new product, season changes, and clearance sets

  • Assist customers carrying large purchases to parking lot as needed

  • Recover shopping carts from parking lot as needed

  • Mark correct price on merchandise based on price changes and markdowns

  • Execute set-up and removal of signs for the entire store timely and accurately

  • Use RF scanning equipment to determine mark downs

  • Adhere to Asset Protection and inventory control and compliance procedures

  • Follow shortage programs and procedures

  • Maintain store cleanliness standards, including cash wrap, back office and restrooms as needed

  • Perform the above noted functions in an efficient manner, as directed by the Supervisor

  • Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

  • No specific educational degree is required.

Communication Skills:

  • Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Excellent communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use calculator.

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team.

  • Must have good time management skills.

Physical Demands:

  • This position involves constant moving, talking, hearing, reaching, and standing.

  • Involves standing for at least two consecutive hours.

  • Involves lifting at least 30 lbs.

  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.

  • Optical abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills:

  • Must be able to function as part of a team and collaborate with team members. Possess a strong sense of urgency.

  • Must enjoy meeting and interacting with customers.

  • Possess a thirst for learning.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Womens Shoe Sales Associate Part Time Viewmont

Macy's, Inc.

Posted 6 days ago

VIEW JOBS 12/4/2018 12:00:00 AM 2019-03-04T00:00 716103473 Job Overview: The Seasonal Women's Shoe Associate in Open-Sell locations is responsible for providing an exceptional shopping experience by ensuring merchandise is floor ready, stocked, signed, and available for clients. The associate will demonstrate superior service with appropriate level of speed and efficiency. The Seasonal Women's Shoe Associate in Open-Sell locations will make our clients the top priority upon arrival, throughout their visit, and ultimately, their departure. The associate is also responsible for fulfillment, merchandising, pricing, signing and performing other duties as necessary. In order to present our customers with the best holiday shopping experience, many of our Seasonal associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day! Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Essential Functions: * Provide an exceptional customer experience by ensuring the customer is always the priority. * Be proficient in POS and MPOS systems including Search and Send, My Client and existing tablet apps. * Replenish merchandise displays and other products as needed. * Maintain upkeep of shoe floor and customer readiness standards by delivering a clean, neat, easy to shop store environment. * Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own. * Assist customers in all aspects of service fulfillment (i.e. BOPS) with speed and efficiency. * Acknowledge customers in a friendly and helpful manner and greet when they enter department. * Handle returns courteously and professionally; suggest new merchandise so the customer doesn't leave the store empty handed. * Offer to call other locations if merchandise is unavailable within store; * Offer to put purchase on customer's Macy's charge account toward the end of the shopping experience. * Reinforce customer's selection and package merchandise with care. * Determine customer needs based on customer preference. * Demonstrate knowledge of store products and services to build sales and minimum returns, including Macy's Loyalty Program. * Suggest additional merchandise to compliment customer selection. * Develop product knowledge through collaboration with Supervisor, District/Region team members and vendors. * Develop repeat business through exceptional selling behaviors, using My Client. * Achieve team sales and loyalty goals through collaboration with Support and Sales Associates. * Be knowledgeable of current promotional events and sales. * Adhere to Asset Protection, inventory control and compliance procedures. * Regular, dependable attendance and punctuality. Qualifications: Education/Experience: * No specific educational accomplishment is required. * Previous selling experience and product knowledge in Women's Shoes preferred, but not required. Communication Skills: * Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to effectively communicate with customers, peers, and management. * Able to communicate on the telephone with proper etiquette. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division. * Able to use a calculator. * Must be able to calculate percentages and rations. * Must be able to make change using American Monetary Units. Reasoning Ability: * Ability to work as part of a team, or independently with minimal supervision. Physical Demands: * This position involves constant moving, talking, hearing, reaching, and standing for at least two consecutive hours. * Involves lifting at least 30 lbs. * May occasionally involve stooping, kneeling, crouching, and climbing ladders. * Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Other Skills: * Must enjoy meeting and interacting with customers. * Possess strong sense of urgency and a thirst for learning Work Hours: * Ability to work a flexible schedule, including mornings, evenings, and weekends, and busy events such as the day after Thanksgiving, special Big Event days, and the day after Christmas, based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Scranton PA

Macy's Backstage Sales Team Member, Full Time: Viewmont

Expired Job

Macy's, Inc.