Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Macy's Backstage Sales Team Member, Flex: Fordham

Expired Job

Macy's, Inc. Bronx , NY 10451

Posted 4 months ago

77001598

Job Overview:

A Team Member is responsible for providing outstanding customer service, creating a shopping experience that will make the customer feel welcome and comfortable, operating cash registers and mobile POS stations, executing proper product placement and flow, floor moves, replenishment, inventory, shortage control, stockroom organization, ensuring markdowns are taken in a timely and accurate manner, set-up and removal of signs as directed for promotional events or sales. A Team Member is also responsible unloading and unpacking new merchandise when delivered, processing merchandise, floor recovery and performing other duties as necessary.

In a Flex (Flexible Work Team) position, you'll design your own schedule each week by selecting your shifts from those available in your area or zone. While you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money and a generous employee discount - around your personal schedule. On key days or peak shopping times, however - like a One Day Sale or the week leading up to Valentine's Day you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year.

Essential Functions:

  • Be proficient in POS and MPOS systems

  • Provide an exceptional customer experience by ensuring the customer is always the priority

  • Handle all returns courteously and professionally

  • Suggest additional merchandise to compliment customer selection

  • Offer to put purchase on customer's Macy's charge account

  • Reinforce customer's selection and package merchandise with care

  • Invite customers to come back and thank them by name whenever possible

  • Maintain a positive attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer-the most important person in our stores

  • Be knowledgeable of and perform sales support functions related to POS procedures

  • Maintain department recovery standards, including fitting room go backs

  • Receive and unload new merchandise from truck

  • Unpack merchandise from vendor boxes and remove merchandise from plastic bags and packaging

  • Take photos of new merchandise and upload to sharepoint

  • Place sensors on goods according to MSS standards, hang or fold merchandise and place on racks to be taken to the selling floor

  • Assist in the movement of fixtures and merchandise for new product, season changes, and clearance sets

  • Assist customers carrying large purchases to parking lot as needed

  • Recover shopping carts from parking lot as needed

  • Mark correct price on merchandise based on price changes and markdowns

  • Execute set-up and removal of signs for the entire store timely and accurately

  • Use RF scanning equipment to determine mark downs

  • Adhere to Asset Protection and inventory control and compliance procedures

  • Follow shortage programs and procedures

  • Maintain store cleanliness standards, including cash wrap, back office and restrooms as needed

  • Perform the above noted functions in an efficient manner, as directed by the Supervisor

  • Regular, dependable attendance and punctuality

Qualifications:

Education/Experience:

  • No specific educational degree is required.

Communication Skills:

  • Effective written and verbal skills, ability to interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals.

  • Excellent communication skills.

Mathematical Skills:

  • Basic math functions such as addition, subtraction, multiplication, and division.

  • Able to use calculator.

Reasoning Ability:

  • Self-starter, able to work independently and as part of a team.

  • Must have good time management skills.

Physical Demands:

  • This position involves constant moving, talking, hearing, reaching, and standing.

  • Involves standing for at least two consecutive hours.

  • Involves lifting at least 30 lbs.

  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.

  • Optical abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills:

  • Must be able to function as part of a team and collaborate with team members. Possess a strong sense of urgency.

  • Must enjoy meeting and interacting with customers.

  • Possess a thirst for learning.

  • Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Macys Backstage Fordham Place Bronx NY Store Manager

Macy's, Inc.

Posted 1 week ago

VIEW JOBS 1/10/2019 12:00:00 AM 2019-04-10T00:00 Job Overview: Under the guidance and leadership of your VP Store Manager, as the Store Backstage Manager, you will be responsible for leading the Backstage within store team. You and your team will drive sales by creating a strong customer centric, fun and engaging culture. All Backstage activities related to selling, merchandising, store maintenance, expense management, shortage prevention and sales support functions are under your direction. The Backstage manager will develop a team of associates through coaching, follow up and recognition. Perform other duties as necessary. Essential Functions: * Drive sales by driving a customer centric, fun and engaging culture * Develop team of associates through coaching, follow-up and recognition * Effectively communicate merchandise needs to the central merchant organization * Provide leadership in delivery of all division initiatives and clearly communicate objectives and priorities to team * Celebrate and recognize individual and team success * Ensure that all company communications, policies and practices are in place * Maintain high customer readiness standards, deliver a clean, neat and easy-to-shop environment * Ensure that appropriate staffing levels are met * Flex team members as necessary to provide appropriate coverage of cash wrap, fitting rooms, floor recovery, etc. * Monitor queue line to adjust staffing as necessary for line busting * Recruit a positive and engaging team of executives and team members * Build a culture of recognition by executing Macy's Backstage recognition programs * Ensure all team members receive appropriate training and onboarding * Lead team to support giving back to the local community, helping create stronger, healthier places to live and work * Perform other duties as assigned Qualifications: Education/Experience: * A minimum of 3-5 years of retail management experience, off-price experience a plus. Communication Skills: * Effective written and verbal skills, ability to interpret instructional documents, such as reports and procedure manuals. * Excellent verbal communication skills. Mathematical Skills: * Basic math functions such as addition, subtraction, multiplication, and division; * Ability to understand key metrics including sales, profitability, shortage calculations and retail math. Reasoning Ability: * Self-starter, able to work independently and as part of a team. * Must have good time management skills. Physical Demands: * This position may involve constant moving, talking, hearing, reaching and standing for at least two consecutive hours; * It may involve lifting at least 30 lbs., as well as stooping, kneeling, crouching, and climbing ladders; * Optical abilities include close vision, color vision, depth perception, and ability to adjust focus. Other Skills: * Must be able to function as part of a team and collaborate with team members; * Possess a strong sense of urgency; * Must enjoy meeting and interacting with customers; * Possess a thirst for learning; * Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: * Ability to work a flexible schedule based on department and store/company needs. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Bronx NY

Macy's Backstage Sales Team Member, Flex: Fordham

Expired Job

Macy's, Inc.