Machine Delivery & Demo Coordinator

The Machine Delivery & Demo Coordinator is responsible for the safe transportation of Building Construction Products (BCP) and work tools to customer sites and provides equipment demonstration, training, and customer support.

Essential Functions:

• Loads equipment on a flatbed trailer safely secures with tie-down equipment, transports, and delivers to customer's site.

• Checks all equipment-related documentation for completeness and accuracy.

• Ensures demonstration of equipment is completed during pre-and post-sales.

• Performs minor troubleshooting and on-site repairs.

• Revisits and follows up with customers post-sales for additional assistance.

• Performs basic installations of work tools and accessories such as radios, display screens, and cameras.

• Checks vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.

• Maintains records, such as vehicle logs, records of cargo, and schedules in accordance with regulations, within the reporting system (Monday.com).

• Participates in local and national CAT training programs.

• Maintains vehicle in clean and in good working condition.

• Obeys traffic laws and follows established traffic and transportation procedures.

• Requires regular and punctual employee attendance.

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• General knowledge of B.C.P equipment and work tools, including their designs, uses repairs, maintenance, applications, and proper operations.

• Knowledge of routine vehicle maintenance.

• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems.

• Equipment selection skills - Determining the kind of tools and equipment needed to do a job.

• Selling skills sufficient to properly instruct customers in the basic techniques for customer satisfaction.

• Excellent interpersonal and customer service skills and the ability to develop rapport with customers.

• Ability to operate B.C.P. equipment.

• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.

• The ability to operate the controls of a machine or a vehicle quickly and repeatedly to exact positions.

• The ability to read, write, and understand information.

• The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Ability to work on multiple projects and deal effectively with employees and customers.

• Ability to work independently as well as as part of a diversified team.

Education and Experience:

• A minimum of one to three years of related experience is required; four or more years are preferred.

• High school diploma or equivalent required.

• A Texas Commercial Driver's License (Class A CDL) is required.

• Experience operating a 33,000 GVW diesel truck, pulling 20,000 lbs. GVW trailer.

• Bilingual preferred.

Supervisory Responsibilities:

• None

Travel:

• Travel to customer sites is expected for this position within a 200-mile radius.

Physical Requirements:

• Must be able to move objects, over time without fatigue.

• Frequently moves materials or equipment weighing up to 50 pounds.

• Safely ascends/descends with gradual or continuous progress by oneself, using 3 points of contact up and down ladders and/or equipment.

• Be able to maneuver safely and work underneath equipment.

• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work.

Work Envir