Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

MAC Telecom Engineer (2018052)

Expired Job

Robbins-Gioia, LLC Washington , DC 20319

Posted 3 months ago

Currently, RG is looking to hire a Move, Add, and Chance (MAC) Telecom Engineer to support our Avaya customer with a government client.

A Day In the Life:

The Avaya MAC Engineer supports and maintains end-user installations, configurations and upgrades for Avaya solutions deployed into the customer space. Responsibilities may also include support and integration of Avaya Adjuncts, including Messaging, SIP solutions and Client Applications, as well as 3rd Party Products. Day-to-day activities are focused on moves, adds, and changes throughout customer's "Enterprise" VoIP solution from a central location. The successful candidate must be able to:

  • Work with limited guidance on projects within defined scope

  • Provide solutions to a diverse range of requirements and functional challenges

  • Learn and increase their skills and knowledge on a continuing basis

  • Display ability and willingness to demonstrate Avaya voice communications solutions to the customer and internal team

  • Work flexible hours when required

Required Skills

A Consultant is an exempt customer-facing business professional that provides a variety of information directly to customers for their ongoing programs, new initiatives, strategic planning, and measurement/evaluation in one or more of RG's solutions. They possess excellent customer service skills, remain current on industry trends, value team work, and have a wide range of interpersonal skills.

Required Experience

To be successful in this role, all candidates must meet the below qualifications to be considered.

  • One of the following education/experience combinations:

  • BA/BS and 5+ years' experience in the Communications or IT industry, specific to technical support, helpdesk or telephone solution positions

  • 9+ years of related experience in lieu of a degree

  • Analog, Digital, IP and SIP telephony experience working with Avaya systems

  • Ability to read, understand and communicate technical document content

  • Active TS security clearance

Bring the WOW Factor:

In addition to our core requirements that are an absolute must for this role, we want to highlight some of the qualifications that we consider to "Bring the WOW Factor". Below are some of those "WOW Factors" that we would love to have, but that are not considered hard requirements to do the job.

  • Demonstrated, hands-on experience deploying and maintaining Avaya Aura solution comprised of Communications Manager (CM), Session Manager (SM), Session Manager (SysM), and Avaya Aura Messaging (AAM)

  • Experience with SIP UC/CC architectures and deployments

  • Product or industry certifications, such as Avaya, VMware, Linux and AWS

  • Security+ Certification

Physical Requirements & Disclaimer:

Sedentary work: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally and all other sedentary criteria are met.

RG is an Equal Employment Opportunity/Affirmative Action/Disability/Veteran/VEVRAA Federal Contractor

At Robbins-Gioia (RG), we provide management consulting, managed services, and JFAST software. Our management consulting services combine leading-edge capabilities in management and technology with a seasoned understanding of our clients' missions. Our managed services help our clients maximize their technology investments by providing experienced professionals that complement our clients' strategy and operations. Our JFAST software is a suite of tools that perform advanced planning and scheduling operations and is the most capable intelligent scheduling platform for complex, mission-critical applications.

Headquartered in Alexandria, VA, we partner with our clients to test and refine every solution to meet their exact needs. We take pride in tackling complex management challenges with fresh and innovative insights and in transforming our clients' vision into reality.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Sr MAC Engineer (Remote/Virtual)


Posted 1 week ago

VIEW JOBS 11/11/2018 12:00:00 AM 2019-02-09T00:00 Sr. MAC Engineer (Remote/Virtual) (Job Number:441901) Description: Job Description * This position is 100% remote work and you may telecommute from anywhere in the United States. * SAIC has teamed with GSA to design, develop and support the evolution of IT Service Delivery for the GSA Enterprise. * GSA IT requires an Information Technology Infrastructure Library (ITIL)-based solution that has an integrated, enterprise-wide focus to deliver shared IT services in accordance with GSA IT's governance structure and portfolio-based framework. * The Mac Engineer will be responsible for performing a broad spectrum of activities in engineering, developing and deploying a standard Mac solution for the GSA enterprise. Qualifications: Qualifications This candidate must have strong technical knowledge and demonstrate working experience with the following: Required Education/Skills: * Experience in managing and engineering MacOS solutions. * Strong experience with Mac management suites such as JamfPro, BigFix, etc. * Strong experience in image development, software packaging, and software deployment for Macs * Experience in configuring and managing policies. * Strong knowledge of 2-factor authentication for Macs, especially through applications such as Nomad or Enterprise Connect – PKI. * Experience with performing root cause analysis, risk identification, and risk mitigation. * Interpersonal skills including the ability to collaborate effectively. * Excellent written and oral communications. * Candidate must be able to obtain a US "Public Trust" clearance. * Bachelor's Degree in Information Technology or related discipline or equivalent experience. Desired Education/Skills: * ITIL® Foundation Level Certification * Experience with VPN connections for Macs * Experience with Git and AutoPKG is always a plus * Working knowledge with scripting * Experience supporting government customers in secure environments, familiarity of Federal Information Security Management Act (FISMA) operating standards and applicable guidelines. * Experience in the Service Now ticketing system SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit For information on the benefits SAIC offers, see My SAIC Benefits. EOE AA M/F/Vet/Disability Job Posting: Nov 9, 2018, 12:56:33 PM Primary Location: United States-DC-WASHINGTON Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Other Clearance Potential for Teleworking: Yes Travel: None Shift: Day Job Schedule: Full-time Other Locations: United States-TX-AUSTIN, United States-SC-FLEXWORK, United States-TN-NASHVILLE, United States-CA-FLEXWORK, United States-AL-HUNTSVILLE, United States-FL-FLEXWORK, United States-WA-SEATTLE Saic Washington DC

MAC Telecom Engineer (2018052)

Expired Job

Robbins-Gioia, LLC