Mac Services Engineer

Live Nation Entertainment INC Hollywood , CA 90028

Posted 2 months ago

Job Summary:

Who are we?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!


IT Platform Services Engineer (ITPSE) works with many teams to manage end-point systems at a high level, serving our employees by ensuring their computers are managed, secure, and up-to-date. The role involves maintaining the end-point management infrastructure, high level policy configuration and deployment, custom integrations between various services, and reporting from those services to teams as necessary. It also involves serving as the highest level of Apple platform support for the organization, and embellishing the knowledgebase across the IT Support staff.

Position Responsibilities:

  • High level policy configuration and deployment for all Macs globally

  • Custom software packaging for global deployments

  • iOS management

  • Assisting techs globally with high (and low) level technical Mac issues

  • Generating custom reports with APIs for third party SAS products to help company reclaim licenses and save money; Scripting and software development for other teams with shell, Python, Powershell, etc

  • Leveraging specialized knowledge to troubleshoot issues affecting platform security and management.

  • Written and video production of IT Support KnowledgeBase articles.

Position Requirements:

  • Advanced knowledge of Apple hardware, OSs and software.

  • Certification in and experience administering JAMF Software products.

  • Strong programming skills in a variety of interpreted languages including Bash, PowerScript, and Python

  • Ability to quickly leverage industry reporting of breaking issues affecting security and management to mitigate threats.

  • A strong skillset for troubleshooting.

  • Excellent written and multimedia presentation skills.

If the above description sounds like you and fits your background, apply online at to join the Live Nation Entertainment team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.


Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

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Mac Services Engineer

Live Nation Entertainment INC