M4A - Operations Assistant

M4A is a leading importer and distributor specializing in high-quality baby products, committed to providing families with safe, innovative, and reliable solutions. Our mission is to enhance the parenting experience by offering a diverse range of products that prioritize safety, functionality, and design.

We are seeking a proactive and detail-oriented Administrative and Operations Assistant to support our growing team. The ideal candidate will play a pivotal role in ensuring smooth day-to-day operations and administrative functions within our company.

Key Responsibilities:

• Administrative Support: Provide administrative assistance such as managing calendars, scheduling meetings, preparing correspondence, and maintaining records.
• Order Processing: Assist in processing and tracking orders from receipt to delivery, ensuring accuracy and timely fulfillment.
• Inventory Management: Monitor inventory levels, coordinate with suppliers, and assist in maintaining optimal stock levels.
• Customer Service: Handle inquiries and support customer service activities, including responding to emails and phone calls promptly and professionally.
• Logistics Coordination: Coordinate logistics for incoming and outgoing shipments, including documentation and liaising with shipping carriers.
• Data Entry and Analysis: Maintain databases and spreadsheets with accurate information, and assist in generating reports for analysis.
• Office Management: Manage office supplies, equipment maintenance, and general office upkeep to ensure a productive work environment.
• Support to Operations Team: Collaborate with the operations team on various projects and initiatives to streamline processes and improve efficiency.

Qualifications:

• Education: BA in business administration or a related field preferred.
• Experience: Proven experience in administrative roles, preferably in operations or logistics.
• Organizational Skills: Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Attention to Detail: Meticulous attention to detail and accuracy in all work tasks.
• Communication: Excellent verbal and written communication skills; proficiency in English (additional languages a plus).
• Technical Proficiency: Proficient in MS Office (Word, Excel, Outlook) and comfortable with learning new software systems.
• Problem-Solving Skills: Ability to identify issues and propose solutions independently.
• Team Player: Collaborative attitude with the ability to work well within a team environment.

Benefits

• Competitive salary commensurate with experience.

• Health insurance and retirement benefits package.

• Opportunities for professional growth and development within a supportive team environment.