The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we're growing fast and fundamentally changing the way people buy and sell luxury a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the life cycle of luxury items is leading innovation in sustainable fashion. We're proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation's prestigious CE100 USA.
Employees at The RealReal are dedicated, collaborative and innovative, and we're looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother's room, flexible work hours!
The RealReal is looking for independent and entrepreneurial minded individuals who have the ability to work with very discriminating clientele and who have a passion for luxury products. The Luxury Manager will focus exclusively on new business that offers free White Glove Consignment service for the country's largest authenticated online luxury consignment marketplace.
The right candidate will have a strong network within their community including a robust clientele book. Professional and polished individual who truly enjoys building relationships.
This position is based in Tuscon, AZ and will report to the Regional Director of Field Sales.
DUTIES AND RESPONSIBILITIES
Meet the aggressive monthly goal for the market while maintaining focus on the premier luxury product
Leverage your existing contacts, relationships, and network to drive business and generate consignment, while maintaining strong relationships with our current consignor base
Constantly prospect and develop new relationships and connections in order to drive business. These include Stylists, personal shoppers, boutique owners, sales associates, and individual consignors
Meet with consignors in their home to review/pick-up their luxury merchandise
Carefully review/process all items for shipment to ensure they are cataloged and up to our very high-quality standards
Develop marketing strategies to continually increase consignment with The RealReal
Must have existing relationships with a large number of luxury fashion clients who you could immediately convert to consignors. You should also have a very strong network of professional or personal contacts who could also yield additional consignors
5+ years of work experience in luxury retail, styling, or luxury public relations
A strong sales ability and mentality paired with an entrepreneurial spirit
A high degree of business acumen, sophistication, and the ability to establish trust is mission critical. This position requires the person to work directly with very discriminating clientele
Demonstrated track record of meeting & exceeding monthly goals
Critical knowledge of luxury brands. Great attention to detail and customer service
Ability to master multiple technical devices and systems
Active in community and charitable organizations is a plus
Ability to work nights/weekends when needed to accommodate the client's request for an appointment