Golden Entertainment, Inc. Reno , NV 89510
Posted Yesterday
Summary:
Responsible for taking and filling food and drink orders in a timely manner.
Essential Functions and Responsibilities:
Responsible for taking and filling all food and drink orders and assisting in keeping the dining area neat and clean
Maintain current knowledge of the menu and key ingredients
Accurately handle cash and credit card transactions
Maintain knowledge of POS operations
Display friendly hospitality, providing great relations with staff and guests
Maintain knowledge of the sequence of service and follow it at all times
Assist all other servers to ensure the best possible service
Maintain designated station by checking for proper table settings, cleanliness and making sure only clean and full condiments are used
Follow departmental rules to ensure safety, cleanliness and customer satisfaction
Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy
Remain polite and poised at all times when dealing with guests
Ensure proper age of guests through identification set by Company
Responsible for maintaining the cleanliness of the tavern and ensuring that the bar, dining room, and restrooms are neat and well stocked. This side work may include but is not limited to wiping down counters, cleaning dishes, restocking service areas and bathrooms, sweeping and moping the dining room floor, refilling condiments, stocking the bar, and restocking the refrigerator
Maintain all company and health department sanitation requirements
Provide outstanding customer service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned
Requirements:
Qualifications
One year of previous experience in a high volume restaurant preferred
Previous experience working in a team or group environment
Proven experience providing high level of guest service
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to apply common sense reasoning to variety of situations
Basic computer skill preferred
Must be at least 21 years of age
High school diploma or equivalent preferred
Ability to functionally communicate occupational-based English, both written and verbal
Obtain and maintain all work cards as required by the company
Verify right to work in the United States
Work Cards
Alcohol Awareness
Food Handler (Clark County locations only)
Physical Requirements
Frequently lift and/or carry up to 30 lbs. at, waist, and/or chest levels, and over head
Frequent bending, reaching, twisting, squatting, kneeling, and balancing
Constant standing and walking
Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
Work Environment Potential Conditions
Indoor
Smoky and noisy
Slippery surfaces
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
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Golden Entertainment, Inc.