The Lube Technician diagnoses and performs quality light mechanical services on customer and inventory vehicles with efficiency and accuracy in accordance with dealership and manufacturer/factory standards.
Performs vehicle inspections, troubleshooting and testing for light mechanical services to determine required or recommended repairs as required and in accordance with company policy
Diagnoses malfunctions and performs the necessary repairs, including not limited to; replacing parts and components as required
Performs tire services including but not limited to rotate, replace, mount and balance
Performs preventative maintenance including but not limited to lubrication, fluid replacements, coolant services, oil change, filter service and brake adjustments
Examines assigned vehicle to determine if further safety or service work is required or recommended
Verifies vehicle serviceability and ensure quality repairs the first time by conducting test drives; adjusting controls and systems as required
Ensures customer vehicles are kept clean during repair process
Contains costs by using warranty
Evaluates service and parts options for repairs as required
Communicates with supervisor, team leader or service advisor and/or dispatcher if additional work is needed
Aids service writer as needed to write work orders, conduct test rides, interact with the customer, to guarantee customer satisfaction
Keeps supplies ready by inventorying stock; placing orders; verifying receipt of parts and supplies
Maintains a clean, efficient work area and assist in keeping the shop neat and organized
Documents all work performed and recommended on the repair order in accordance with operating procedures
Understands the terminology of the automobile industry and keeps abreast of industry technology changes
Follows all attendance and punctuality standards with adherences to timekeeping standards
Follows the Company Code of Business Ethics and Conduct
Understands and follow all work rules and procedures and follows lawful directions from Supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements.
Maintains a professional appearance in accordance with company policy
Attends pertinent training on request
Attends company meetings as required
Other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Exceptional customer service skills
Excellent communication skills including the ability to listen to customers and determine how to assist them
Ability to work well in a team environment
Knowledge of automotive systems, tools and repair processes for light mechanical services
Outstanding attention to detail with an commitment to quality
Ability to use technical reference materials and technical manuals in written and online formats
Ability to communicate technical terms to non-technical audience
Ability to follow processes to ensure quality and safety
Effective time management skills and ability to prioritize
Work Environment/ Physical Demands
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis
Medium/Heavy Work-Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time.
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
This position involves repetitive motion
This position requires the ability to talk and hear
Position Type/Expected Hours of Work
Work evening, weekend and holiday work hours as required.
Required Education and Experience
High school diploma or the equivalent and one year related experience or equivalent combination of education and experience.
Preferred Education and Experience
Associate's degree (A. A.) or equivalent from two-year College or technical school; and two year related experience and/or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
ASE Certification is preferred
Penske Automotive Group