Vistana Company Overview
Vistana Signature Experiences, Inc. an operating business of ILG, Inc. develops, owns, markets and operates upper-upscale villa resorts, offering ownership and rental opportunities. Vistana is the exclusive provider of vacation ownership for the Sheraton and Westin brands and an authorized partner of the Starwood Preferred Guest program. Through the Vistana Signature Network (VSN), our Owners can transform the way they travel - enjoying the flexibility to vacation when they want, where they want, how they want. Vistana Signature Experiences offers exciting and rewarding career opportunities in inspiring destinations from majestic Maui to the snow peaked mountains of Avon/Vail. If you're passionate about selling, supporting, or communicating a unique vacation lifestyle, we're passionate about you becoming part of the Vistana family. For more information, please visit: https://www.vistana.com.
Orlando Operations Center/Corporate Offices - 9002 San Marco Ct, Orlando, FL 32819
Located in southwest Orlando, FL, Vistana Signature Experience's Operations Center provides outstanding career opportunities for dedicated, career-minded professionals in all areas of our dynamic organization.
The position will consist but not limited to the following:
Prepare all necessary foreclosure documentation to submit to the appropriate attorneys' office.
Forward properly executed documentation to the appropriate business partner (Attorney, Title Company, etc.) according to business guidelines.
Print, audit and review required legal documentation to transfer title for real estate interests from system, audit necessary information on legal documentation against requirements on file checklist.
Copy all documentation forwarded to owner and place in account file. Ship documentation according to instructions (U.S. Mail/FedEx).
Audit accounts for area of responsibility to ensure they are in process according to bi-weekly reporting, department guidelines.
Prepare all necessary recording documentation (i.e. spreadsheets, Satisfaction of Mortgage, etc.) required to submit transfer documentation for recording to the appropriate business partners within five (5)business days of receiving properly executed documents from owner.
Ensures information and documentation given to Title Company or attorney is accurate and acceptable for recording requirements.
Prepare account(s) for release of inventory by gathering required back-up documentation.
Answer incoming phone calls from customers regarding their account(s), legal documents and payment arrangements.
Display excellent communication and negotiation skills to resolve issues, represent Vistana in a professional manner in all interactions with internal and external customers.
Follow all Federal, State and Local laws and regulations related to job functions.
Excellent computer skills specifically Microsoft Excel and Outlook.
Working knowledge of financial, real estate, and mortgage documents, title experience required.
Knowledge of various bankruptcy and foreclosure regulations.
Strong customer service skills, ability to handle phone queue of customer inquiries.
Strong organizational and multi-tasking abilities.
Ability to prioritize and effective time management skills.
Ability to adapt to a changing process on a daily/weekly basis.
Strong verbal and written communication skills.
Must be very detailed oriented.
Associate's Degree in/related to Business, Finance, or Law preferred.
Minimum (2) years of experience working in the banking, and mortgage industry or law office.
Minimum (2) years of customer service.
We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.
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Vistana Signature Experiences, Inc.