Lpn/Rt Technician- VGM Fulfillment

At VGM, we live by a common set of values that we call our power of one principles. We give our employees the freedom and resources they need, backed by our culture of collaboration and diverse thought, to continue innovating and advancing our services - if you want to be empowered to make a difference, you will love it here.

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VGM Fulfillment is a national leader in CPAP machine and resupply order fulfillment. As an employee-owned company, every person at VGM has a personal stake in seeing business succeed. We do this by taking responsibility from our customers for the key operations of order fulfillment: picking, packing, shipping, and inventory management. Our network of fulfillment centers is strategically located throughout the United States providing coverage to all 50 states. This role needs to be present onsite at our warehouse location in Waterloo, IA.

Job Purpose Summary:

VGM Fulfillment processes and ships CPAP resupply orders and medical supplies on behalf of home medical equipment suppliers. A division of VGM Group and an industry leader in fulfillment services, VGM Fulfillment is rapidly growing and looking for a Licensed Practical Nurse or Respiratory Therapist to join the team. The LPN/RT Technician will be working with medical equipment, specifically CPAPs, and ensuring patients receive the highest standard of care. This role will be responsible for filtering through orders, verifying prescriptions, and communicating any concerns with customer service representatives. The individual in this role will also be responsible for ensuring that medical equipment is set correctly based on prescriptions and patient needs. This is a fast-paced position with urgent deadlines requiring strong personal drive and commitment to success.

If you are looking for a unique opportunity to utilize your valid nursing license, this role could be for you.

Working Location: Waterloo, IA, must be onsite in a warehouse environment

Hours: Open to Semi Full-time or Part-time

LPN/RT Technician Responsibilities

• Properly translate CPAP machine prescription settings that comes over from home medical equipment suppliers

• Pick, set and ship medical devices for all life sustaining machines (Adaptive Servo-Ventilation, etc.)

• Oversite of all medical device orders to check for accuracy to the prescription

• Responsible for handling incoming CPAP request from vendors, patients and manufacturers

• Follows strict HIPAA confidentiality guidelines

• Responsible for keeping all parties informed of order status; keeps timely and accurate notes of customer interactions and transactions, recording details of inquiries, comments, as well as actions taken

• Answers telephone and emails timely; takes messages as needed providing answers to questions from patients, staff, and manufacturing companies

• Be available to come in early and stay late as needed to provide adequate support to the business

• Ability to obtain necessary licensing paid for by VGM to sustain the role and manage the renewal process

• While performing the duties of this job, the employee maybe required to assist with other departmental functions upon request

LPN/RT Technician Qualifications

• Valid Iowa nursing license preferred - [Licensed Practical Nurse, Registered Nurse, or Respiratory Therapist]

• Open to applicants currently pursuing a nursing license

• Flexible with the ability to routinely adapt to change

• Ability to work in multiple software systems at a time

• Maintain a positive and professional attitude while working with others of varying backgrounds

• Set a positive example through personal attendance and time management

• Demonstrate accurate verbal and written communication skills with clients and coworkers

• Work cooperatively in a team environment to achieve business goals and growth opportunities

• Flexible in scheduling as one weekend a month may be required

Physical Requirements

• Must be able to lift up to 10 pounds at times

• Must be able to sit or stand for up to 8 to 10 hours

• Visual abilities to include reading, distance vision and peripheral vision

• Strict adherence to all physical safety standards

At VGM, you'll enjoy:

• Compensation: Highly competitive wage.

• Company Ownership: VGM is 100% employee-owned, meaning employees can earn an annual gift of VGM stock equaling a portion of what you make.

• Fantastic Benefits: 401k and ROTH 401k with up to 3% company match, Health Benefits, HSA options - single to family, Dental, Vision, Short and Long-Term Disability, Term Life and Voluntary Life Insurance and a physician network where you reside.

• Casual Dress: VGM has a casual work environment, we call it dress for your day.

• Involvement: Ability to participate in Employee Get Connected Groups, (VGM Young Professionals, Garden Club, Women in Leadership) Volunteering, Companywide celebrations, and more.

• Work-life Balance: Paid Holidays with the Holiday of your Choice benefit, Paid maternity and Paternity leave, Foster and Adoption Assistance.

• Health and Wellness: Free Walk-in Clinic to all employees & family members regardless of carrying VGM Insurance and 24/7 on-site fitness center and free fitness classes* [All in Waterloo]

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.