University Of Virginia Health System Winchester , VA 22603
POSITION TITLE: Patient Care Specialist II
JOB CODE: M7002b LEVEL/FLSA: 9, Non-exempt
DEPARTMENT: Regional Primary Care, UPG
REPORTS TO: Office Manager, RPC Satellite Office
We are offering a $2,000 sign on bonus to the hired candidate!
GENERAL SUMMARY: The Patient Care Specialist II is responsible for providing clinical support to physicians and patients in a Regional Primary Care medical office. These duties may include: patient care, vital signs, assisting physician, performing various laboratory tests and quality control indicators, telephone triage.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Essential functions of the job:
Prepare patients to see physician(s).
Administer medications. Perform venipuncture, start and regulate IV fluids.
Laboratory duties including performing laboratory tests and quality control indicators, preparing forms and follow-up results.
Assist physicians in procedures and performs various test independently.
Operate spirometry, audiometry, tympanogram, EKG and vision tester.
File and evaluate lab work.
Answer telephones, screen calls, confirm appointments, maintain appointment schedule following office scheduling procedures.
Screen patient phone calls and give appropriate advice to patients.
Maintain appropriate inventory of medical supplies for the practice.
Clean and stock medical instruments.
Document in Medical Record as appropriate for services rendered.
Other duties that may be specific to satellite medical practice.
May perform scribe duties by shadowing resident physicians and attending physicians and completing all documentation tasks through real time, on-site medical transcription.
May be responsible for ensuring thoroughness of medical documentation, coordination and integration of medical tests/labs/imaging for ready access of the physicians while scribing.
Non-essential functions of the job:
Schedules consult appointments, laboratory tests, and other diagnostic tests.
Provides occasional back up to the front desk.
RequirementsREQUIRED QUALIFICATIONS (Knowledge, Skills & Abilities):
High School Diploma or GED.
Current Virginia LPN License or current Virginia CMA/RMA Certificate (certification only from AAMA, AMT, NHA or NAHP accepted).
Presentation of State License documentation is required upon employment and annually thereafter.
Two years previous experience working in a medical practice preferred.
Must have experience operating electrocardiogram, lab and other medical equipment.
Knowledge of OSHA guidelines and Universal Precautions protocols.
Knowledge and skills:
Experience utilizing a personal computer and computerized scheduling.
SUPERVISORY RESPONSIBILITIES: This position does not have any positions reporting to it.
WORKING CONDITIONS: General busy clinical environment. The incumbent will be working in a office and patient examination room and is required to help move patients when needed and standing during portions of the physical examination. Physical activity required would include the ability to lift/push/pull 20 - 50 pounds, and would involve standing for prolonged periods of time, as well as frequently bending/stooping and walking. Physical hazards include potential exposure to body fluids and associated pathogens/infectious disease, as well as potential exposure to chemicals.
Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
Attention to Detail: Taking responsibility for a thorough and detailed method of working.
Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
UPG is an Equal Opportunity Employer
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