State Of Franklin Healthcare Associates Johnson City , TN 37604
Posted 3 weeks ago
LPN- NURSE TRIAGE
Seeking a Licensed Practical Nurse Triage for our Central Services team.
Office hours are typically 8-5, Monday through Friday.
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group of more than 250 providers and 900 team members headquartered in Johnson City, TN with 35 locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
Clinical Duties
Performs telephone triage in a professional, polite, and friendly manner.
Maintains workflow to be as efficient as possible.
Records patient data and sends messages to Providers.
Informs patients about delays and wait times in a polite and friendly manner.
Submits electronic prescriptions and makes other patient calls as directed by providers.
Requests and evaluates lab tests as indicated by patient status and practice protocol.
Schedules patient tests, procedures, hospital admissions and appointments to follow-up on receipt of test results as applicable.
Escalates any unusual patient behavior to the provider as appropriate.
Patient Education
Instruct patients and families regarding medications and treatment.
Supports positive self-care activities for patients.
Assists with delegated patient education, including but not limited to distributing educational literature.
Record Requirements
Documents all activities/interventions, patient/family responses and medication dispensed or prescribed in medical record.
Performs other administrative duties such as typing, filing, faxing, reception, etc. as requested by supervisor or provider.
Schedules, coordinates, and reschedules patient appointments as needed.
REQUIREMENTS:
High school diploma or GED and graduate of an approved school of nursing.
EXPERIENCE:
Previous experience in a medical office or healthcare setting is desired but not required.
CERTIFICATES, LICENSES, REGISTRATIONS:
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members including:
Company Provided Life and Accidental Death and Dismemberment Insurance
Company Provided Long Term Disability Insurance
Employee Stock Ownership Plan
401(k) Company Contributions
Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
Company match in Health Savings Account Plans (restrictions apply)
Vacation, Personal, Sick and Holiday Time Off
An array of team member perks and discounts
Tuition Assistance Programs
And more!
Qualifications
State Of Franklin Healthcare Associates