Make Lives Better Including Your Own.
The happiness of those we serve is dependent on the happiness of our associates, so you'll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you'll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
We believe that in order to best serve our residents and patients, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to:
Full-time and part-time associate benefits:
401(k) Retirement Savings Plan
Benefit plan package
Employee Stock Purchase Program
Pre-tax Commuter Benefit
Associate Compassion Fund
Identity theft protection
Pet savings and insurance plans
Voluntary benefits available
Full-time associate benefits:
Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.
Paid Time Off
Company-provided life insurance and accidental death and dismemberment (AD&D)
Voluntary STD and LTD
Completes functions related to the intake process for Home Health patients for assigned team including workflow within the Electronic Medical Records (EMR) system. Responsibilities include, but are not limited to, managing the intake process for Home Health, setting up patient account information, and facilitating face-to-face physician encounter visit.
Reviews, approves and coordinates all referrals directed toward assigned care team. Manages all assigned intake/admission EMR workflow for Home Health patients (initial referrals, physician verification, etc.) per assigned care team. Provides daily reporting to care team regarding pending admissions, new admission and outstanding (open) items. Obtains initial payer source eligibility verification upon intake/referral and coordinates indicated follow-up necessary to adequately communicate the patient's expected out-of-pocket expense for services. Coordinates with care team in facilitating completion of physician face-to-face patient appointment/encounter visit. Responsible for the face-to-face encounter workflow process as assigned within the EMR, which includes contacting the physician's office to verify visit or schedule visit, request visit documentation, and log activity within the EMR. Conducts or assists with special projects as requested by the Administrator and other Brookdale managers. Builds and maintains positive relationships and rapport with co-workers, associates, patients and their family members and community personnel. Adheres to communication guidelines established by Brookdale and local and regional management. Provides professional customer service to associates, patients, physicians, and other referral sources. Maintains a safe and clean work area and adheres to facility/corporate safety standards. Adheres to established confidentiality standards as required by Brookdale and HIPAA concerning community and patient information. Completes special projects as assigned by the management team.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and ExperienceAssociate/Bachelor degree in nursing and current Licensed Practical Nurse (LPN) license required. A minimum of two years of experience in an office setting, at least one year of home health agency experience preferred. Proficiency with computer use and software applications including MS Office software products required and experience with EMR software preferred.
Certifications, Licenses, and Other Special RequirementsLicensure as a Practical Nurse in the respective state required. Valid driver's license and proof of automobile liability insurance.
Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Must be able to work under stress and in a fast-paced environment. Demonstrate professional conduct and ethics according to agency policy and procedure. Demonstrate compliance with agency policies and procedures and federal, state, and local regulations. Must maintain confidentially of patient information and all agency operations.
Physical Demands and Working Conditions
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 25 pounds
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Exposure to latex
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
Brookdale Senior Living