Lounge Club Attendant

QUALIFICATIONS:

EDUCATION AND EXPERIENCE

High School diploma or equivalent.

Previous airport and/or customer service experience preferred.

Must be 18 years of age.

Must have a reliable telephone and transportation

PERSONAL AND PHYSICAL REQUIREMENTS

• Treat all information as confidential.

• Posses the tact to deal with all levels of situations, client representatives, employees and the public.

• Must be able to read, understand and carry out instructions in English.

• Ability to work from verbal and written instructions.

• Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.

• Must be able to lift, carry and/or hold up to 75 lbs.

• Must pass pre-employment and random drug test.

• Must complete a criminal background check.

• Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).

PERFORMANCE RESPONSIBILITIES:

• Routine housekeeping of bar area.

• Daily maintenance, cleaning and upkeep of bar and coffee area

• Stocking of all bar supplies.

• Replenish food displays.

• Bus tables and maintain cleanliness throughout club and lounge during operating hours.

• Monitor and maintain Club and loung kitchen areas, pantry areas, restroom facilities for cleanliness and supplies

• General housekeeping duties in the Club/Lounge area during operating

• Attend to passengers needs and provide special assistance to passengers as requested.

• Provide general information and directions to passengers.

• Complete appropriate documentation in a timely manner, i.e., for maintenance repair or supply orders.

• Be neat and careful when handling other people's property, especially mobility aids and luggage.

• Must be familiar with all Government/Client/Airport/Company regulations.

• Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.

• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.

• Attend meetings and inservices as required.

• Utilize appropriate communications channels and maintain records, reports and files as required.

• Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.

• Adhere to company policies and procedures and participate in achievement of company objectives.

• Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.

• Perform other duties as requested.