Lot Operations Coordinator I

Cox Enterprises Manheim , PA 17545

Posted 5 days ago

This position is responsible for providing customer service, processing paperwork, assisting with scheduling, and supporting other administrative functions for the lot operations department.

Job Responsibilities:

  • Perform basic data entry into the AS 400 computer system as needed.

  • Maintain constant communication with commercial accounts department, customer support team, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of lot operations activities.

  • Answer phones, provide support to lot operations employees, and provide excellent customer support.

  • Respond to customer requests for assistance and ensure timely resolution.

  • Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc.

  • Process all lot operations department paperwork. Forward all invoices and items to be posted to the appropriate areas in a timely manner.

  • Assist in the coordination of sale day line-up and execution of sale day activities (i.e., drive, assist customers in locating vehicles, etc.).

  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

  • Perform other duties as assigned by management.

High School Diploma or equivalent preferred.

  • 1 3 years customer service experience required. Previous clerical or administrative experience preferred.

  • Effective communication skills required.

  • Good problem-solving and organizational skills required.

  • Ability to operate general office equipment (i.e., copier, fax machine, etc.).

  • Good computer software skills required.

  • Ability to sit or stand for prolonged periods of time.

  • Ability to perform repetitive data entry tasks; manual dexterity.

  • Vision abilities required include close, distance and depth perception

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Lot Operations Coordinator I

Cox Enterprises