Loss Prevention Service Representative - Embarcadero Center

The Gap San Francisco , CA 94118

Posted 3 months ago

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and today we're the world's most iconic American brand.

We're represented in more than 1400 stores in over 40 countries, and online. Our unique aesthetic is optimistic cool, elevated American style. We believe in staying true to our heritage while creating what's next.

Don and Doris Fisher always wanted to "do more than sell clothes," and today we're leaders in employee volunteering and social impact.

If you're full of ideas, if you want to work with phenomenal people, and if you think we should leave the world better than we found it, we'd love to meet you.

The Loss Prevention Service Representative's primary responsibility is to ensure the safety of all store associates and customers and to support the shortage reduction efforts. They may be responsible for monitoring the employee entrance/exit and/or customer entrance/exit. Finally, they are to work closely with Loss Prevention personnel to ensure all aspects of Loss Prevention are being followed.

RESPONSIBILITIES:

Contribute to shortage reduction / Investigations

  • 55%
  • Work closely with the LP Supervisor to ensure that all employees are following policies and procedures.

  • Responsible for maintaining the employee entrance, where applicable.

  • Assists in making apprehensions with certified LP Agents when requested by observing and acting as witness.

Training and Development

  • 30%
  • Sign in employees/vendors and verify any Gap Inc. merchandise.

  • Sign out employees/vendors and verify all Gap Inc. merchandise and verify purchases against the employee's receipt.

  • Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.

  • Ensure that the employee entrance is run efficiently by ensuring that all of the necessary paperwork is accessible at all times.

Operations / Safety

  • 15%
  • Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.

  • Support Loss Prevention agent as a back-up in shoplifting apprehensions and serving as witness as needed. Apprehensions.

ORGANIZATIONAL RELATIONSHIPS:

This is an entry-level loss prevention position within the store level operations. This position communicates primarily to the store management team with direction on overall loss prevention strategy and programs coming from the LP Supervisor, LPM, FLPM, DLPM or RLPM.

QUALIFICATIONS:

Knowledge, skills & abilities:

  • Good verbal and written communication skills.

  • Customer service skills.

  • Must be able to communicate with all levels of staff and management.

Minimum educational level:

  • High School diploma or equivalent.

Minimum experience:

  • 1-2 years or retail Loss Prevention experience.

  • Basic understanding of retail or security.

Physical Requirements:

  • Ability to work nights and weekends appropriately to retail business needs.

  • Must be able to stand / walk sales floor for 8 hours at a time.

  • Must be able to lift and carry 20lbs.

  • Regular time and attendance is an essential function of the job.

KEY BENEFITS:

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta.

  • One of the most competitive Paid Time Off plans in the industry.*

  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*

  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*

  • Employee stock purchase plan.*

  • Employees receive medical, dental, vision and life insurance.*

  • Employees can apply for tuition reimbursement.*

  • Family care programs.

  • Commuter benefits.

  • Pet Discount Program.

  • For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In 2016, Gap Inc. was named one of the Best Places to Work by the Human Rights Campaign for the thirteenth consecutive year and was the sole winner of the Catalyst award for equality in the workplace in 2016.

Apply


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Loss Prevention Officer Flexible Shift

Marriott International

Posted 5 days ago

VIEW JOBS 1/18/2019 12:00:00 AM 2019-04-18T00:00 The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis. Job Summary Welcome to our family We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts. The impact you'll make Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home. What you'll do * Patrol all areas of the property and assist guests with room access * Monitor security feeds and conduct daily physical hazard inspections * Respond to accidents and assist guests/employees during emergency situations * Defuse guest disturbances and escort individuals from the property if necessary * Conduct investigations, gather evidence, and facilitate interviews with relevant parties * Complete required shift reports and maintain confidentiality of all loss prevention documents Perks you deserve We'll support you in and out of the workplace by offering: * Team-spirited coworkers * Learning and development opportunities * Encouraging management * Wellbeing programs * Discounts on hotel rooms, gift shop items, food and beverage * Recognition programs What we're looking for * Strong communication skills * A history of thriving in stressful situations * A team-first attitude * A gift for paying attention to the smallest details * Exercise good judgment and maintain a professional demeanor This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors. You're welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott International San Francisco CA

Loss Prevention Service Representative - Embarcadero Center

The Gap