The Loss Prevention Investigator is responsible for minimizing loss of profits at Neiman Marcus Direct, the company's catalog and on line division which include: Distribution Center, Information Systems, Call Center and Buying Offices.
Key Performance Elements:
Provide protection of all company assets including people, property, and information systems.
Conduct investigations relating to employee dishonesty & unethical activity, credit fraud, workplace violence, and other incidents.
Respond to emergency situations such as medical, fire, weather and security related incidents.
Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards and Safety.
Identify associates and other authorized personnel entering the facility using access control system, issuing visitor passes and maintaining sign-in logs.
Monitor facility using CCTV and control access to shipping & receiving docks and all other key areas in the facility.
Perform interior /exterior patrols of the facility to prevent and detect security breaches, safety hazards and ensure security of doors, gates, trailers, etc.
Conduct audits to control shrinkage while providing awareness programs for all associates within the facility.
One or more years of Loss Prevention experience preferred or equivalent education in the Criminal Justice field.
Maintains a professional demeanor at all times.
Strong interpersonal and communication skills with associates, visitors and vendors.
Strong conflict resolution skills with the ability to perform under pressure.
Computer skills on a variety of programs.
Special requirements of the facility:
Operation of access control system, burglar and fire systems, and special response procedures for sensitive and or high security areas.
Must be able to work flexible hours including days, overnights, weekends and holidays.
Ability to work in adverse conditions, including but not limited to inclement weather, low light, and temperature extremes.
Position requires regular walking, standing, and sitting for extended periods of time.