Loss Prevention Investigator

Neiman Marcus Dallas , TX 75201

Posted 3 weeks ago

Job Summary:

The Loss Prevention Investigator is responsible for minimizing loss of profits at Neiman Marcus Direct, the company's catalog and on line division which include: Distribution Center, Information Systems, Call Center and Buying Offices.

Key Performance Elements:

  • Provide protection of all company assets including people, property, and information systems.

  • Conduct investigations relating to employee dishonesty & unethical activity, credit fraud, workplace violence, and other incidents.

  • Respond to emergency situations such as medical, fire, weather and security related incidents.

  • Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards and Safety.

  • Identify associates and other authorized personnel entering the facility using access control system, issuing visitor passes and maintaining sign-in logs.

  • Monitor facility using CCTV and control access to shipping & receiving docks and all other key areas in the facility.

  • Perform interior /exterior patrols of the facility to prevent and detect security breaches, safety hazards and ensure security of doors, gates, trailers, etc.

  • Conduct audits to control shrinkage while providing awareness programs for all associates within the facility.

Requirements:

Knowledge/Skills/Abilities

  • One or more years of Loss Prevention experience preferred or equivalent education in the Criminal Justice field.

  • Maintains a professional demeanor at all times.

  • Strong interpersonal and communication skills with associates, visitors and vendors.

  • Strong conflict resolution skills with the ability to perform under pressure.

  • Computer skills on a variety of programs.

Special requirements of the facility:

  • Operation of access control system, burglar and fire systems, and special response procedures for sensitive and or high security areas.

  • Must be able to work flexible hours including days, overnights, weekends and holidays.

  • Ability to work in adverse conditions, including but not limited to inclement weather, low light, and temperature extremes.

  • Position requires regular walking, standing, and sitting for extended periods of time.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Loss Prevention Associate

Neiman Marcus

Posted 6 days ago

VIEW JOBS 2/26/2021 12:00:00 AM 2021-05-27T00:00 NEIMAN MARCUS GROUP Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG's brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor. As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet. Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG's goal is to offer customers a seamless experience across its stores, online, and remote digital selling. NMG's priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few. As part of NMG's Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being "All Heart." NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions. NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love - love for customers, love for associates, and love for brand partners. DESCRIPTION A Loss Prevention Associate is responsible for proactive prevention of shortages caused by internal theft, external theft, fraud, and paperwork errors. QUALIFICATIONS * Customer Focus * Technical Learning * Conflict Management * Functional/Technical Skills * High school diploma or GED required. * Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills. * To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required. Neiman Marcus Dallas TX

Loss Prevention Investigator

Neiman Marcus