Loss Prevention Investigator

Neiman Marcus Dallas , TX 75201

Posted 3 weeks ago

Job Summary:

The Loss Prevention Investigator is responsible for minimizing loss of profits at Neiman Marcus Direct, the company's catalog and on line division which include: Distribution Center, Information Systems, Call Center and Buying Offices.

Key Performance Elements:

  • Provide protection of all company assets including people, property, and information systems.

  • Conduct investigations relating to employee dishonesty & unethical activity, credit fraud, workplace violence, and other incidents.

  • Respond to emergency situations such as medical, fire, weather and security related incidents.

  • Enforce Loss Prevention Policy & Procedures, Merchandise Protection Standards and Safety.

  • Identify associates and other authorized personnel entering the facility using access control system, issuing visitor passes and maintaining sign-in logs.

  • Monitor facility using CCTV and control access to shipping & receiving docks and all other key areas in the facility.

  • Perform interior /exterior patrols of the facility to prevent and detect security breaches, safety hazards and ensure security of doors, gates, trailers, etc.

  • Conduct audits to control shrinkage while providing awareness programs for all associates within the facility.



  • One or more years of Loss Prevention experience preferred or equivalent education in the Criminal Justice field.

  • Maintains a professional demeanor at all times.

  • Strong interpersonal and communication skills with associates, visitors and vendors.

  • Strong conflict resolution skills with the ability to perform under pressure.

  • Computer skills on a variety of programs.

Special requirements of the facility:

  • Operation of access control system, burglar and fire systems, and special response procedures for sensitive and or high security areas.

  • Must be able to work flexible hours including days, overnights, weekends and holidays.

  • Ability to work in adverse conditions, including but not limited to inclement weather, low light, and temperature extremes.

  • Position requires regular walking, standing, and sitting for extended periods of time.

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