Loss Prevention Detective West Springfield MA

The TJX Companies, Inc. West Springfield , MA 01089

Posted 2 months ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes: TJ Maxx Store 0648 || 239 Memorial Avenue || West Springfield || MA || 01089

Executes the daily tasks required for Store Loss Prevention and safety programs. Maintains strong partnerships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft.

Responsibilities:

  • Adheres to established shoplifter guidelines and policies

  • Provides prompt, courteous and knowledgeable service to internal and external customers

  • Promotes a culture of honesty and integrity; maintains confidentiality

  • Observes, apprehends, and/or deters any acts of dishonesty from outside sources

  • Participates in investigations and surveillance as assigned

  • Ensures apprehensions are consistent with store theft activity

  • Completes and distributes paperwork in an accurate and timely manner

  • Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)

  • Coordinates and executes shrink related activities in partnership with Store Management

  • Adheres to all labor laws, policies, and procedures

  • Supports and participates in store shrink reduction goals and programs

  • Encourages Associate use of shrink reduction resources

  • Promotes safety awareness and supports maintenance of a risk-free environment

  • Performs other duties as assigned.

Requirements:

  • Excellent communication skills and sound judgment

  • Basic computer skills

  • Basic time management skills

  • Investigative / analytical skills

  • Ability to respond appropriately to changes in direction or unexpected situations

  • Team player, working effectively with peers and supervisors to accomplish tasks

  • Able to work a flexible schedule to support business needs

  • 0-2 years retail or security experience

At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day-just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 0648 || 239 Memorial Avenue || West Springfield || MA || 01089


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Loss Prevention Detective West Springfield MA

The TJX Companies, Inc.