Loss Prevention Customer Service Associate I Linden, NJ

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes: TJ Maxx Store 1403 || 1701 W Edgar Road

• Unit F || Linden || NJ || 07036

• Job Description:

• The Customer Service Associate (Non-Tactical Uniform) is a uniformed (non-tactical) CSA who focuses on providing excellent customer engagement at the front of the store or occasionally in a specific department (TJ Maxx only) and supporting external theft deterrence.

• Roles and Responsibilities of CSA (Non-Tactical Uniform):

• Remains in the designated area at the front of the store (TJ Maxx and Marshalls) or designated department (TJ Maxx only).

• Wears the designated Company-issued CSA Non-Tactical Uniform consisting of the assigned shirt.

• Makes verbal contact with any customers within 10 feet of them within 10 seconds using a welcoming tone of voice.

• Properly responds to Merchandise Protection Pedestal Activation.

• Uses approved Customer Engagement Techniques to prevent external theft.

• Directs customers to areas of the store they may ask about.

• Notifies an Associate and/or Manager via a Company-issued radio when a customer has a question or concern.

• Asks customers if there is anything they need assistance with.

• Identifies internal alert signals and reports them to their supervisor.

• Documents required incidents in case management.

• The pay range within this store is $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifictions and experience.

At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 1403 || 1701 W Edgar Road

• Unit F || Linden || NJ || 07036