Kroger Albuquerque , NM 87102
Posted 2 months ago
Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.
Based in Salt Lake City, Utah, Smith's Food and Drug merged with The Kroger Company in 1998. Today, we're proudly serving Smith's customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family!
Minimum
High School Diploma or GED
Strong attention to detail
Strong critical thinking skills, attention to detail and ability to draw conclusions
Demonstrated ability to maintain confidentiality and protect sensitive information
Ability to work in a fast-paced environment
Ability to work within strict time frames/resolute deadlines
Desired
Ability to speak a second language
Knowledge of Kroger policies, procedures, and organizational structure
Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Acknowledge customers in a friendly manner as they enter and exit the store
Maneuver in the store s entry and exit areas
Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed
Respond to activations of Electronic Article Surveillance (EAS) systems
Assist customers with deactivation of EAS devices
Answer customer questions concerning the location of items or sections within the store
Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
Assist customers with bascarts that may lock up with Purcheck
Report safety concerns to supervisor
Comply with corporate policies and promote/follow company initiatives
Maintain flexibility to work any shift
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Kroger