Loss Mitigation Specialist I

Fannie Mae Corp Plano , TX 75023

Posted 4 months ago


Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.

Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.

For more information about Fannie Mae, visit http://www.fanniemae.com/progress


Operate under general supervision in providing loss mitigation consultation to servicers to reduce potential losses or foreclosure on delinquent loans. Assist in preparing reports. Perform research and analyses requested by management.


  • Conduct training and customer development for servicers.

  • Respond to servicer inquiries via phone and email.

  • Collect and analyze data regarding servicer performance.

  • Promote the firm's products and services.

  • May collaborate with servicers to develop workout efficiency goals designed to improve loss mitigation production.

  • May determine servicer strengths and weaknesses in loss mitigation to include measurement of process efficiencies and management of default timelines.

  • May perform less complex projects or participate as a team member on more complex projects.


  • High School Diploma or equivalent required


  • 1 years of related experience


  • Business understanding of mortgage industry and industry terms required

  • Prior experience in a production environment (working from a queue of tasks/cases) is required

  • Communication skills Ability to communicate professionally at all levels with internal and external partners

  • Problem Solving Ability to identify operational and process issues, document and record escalated matters and collaborate to provide solutions. Able to assist with the implementation of process improvements as well as issue and track remediation

  • Results Oriented Able to focus and collaborate efforts to achieve results

  • Strong organizational skills

  • Ability to work independently, as well as part of a team


As a condition of employment with Fannie Mae, any successful job applicant will be required to pass to successfully complete a background investigation.

Fannie Mae is an Equal Opportunity Employer.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Loss Mitigation Specialist

Iconma, L.L.C.

Posted 5 days ago

VIEW JOBS 8/17/2019 12:00:00 AM 2019-11-15T00:00 Loss Mitigation Specialist Location: Plano, TX Duration: 3-4 months Description: * This position will be responsible to loss mitigation case management. * The position will involve decisions with Loss Mitigation cases, including but not limited to: loan modifications. * Loss Mitigation cases are decided in darts. Communication with servicers takes place via email. * Need to have a lot of Modification knowledge and know what it's like to work in a production environment. * Candidates need to have 3+ years of retention experience. * Need candidates who may have experience working at a servicer shop: who has mortgage knowledge * Candidates must have excellent communication and written skills; along with a professional appearance. * Applications that the candidate may work on will be: DARTS, MS Outlook, Excel, and Word Overall experience: 3 -5 years As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability. Iconma, L.L.C. Plano TX

Loss Mitigation Specialist I

Fannie Mae Corp