Guard Insurance Group Wilkes Barre , PA 18701
Posted 1 week ago
Overview
Loss Control Field Manager
Berkshire Hathaway GUARD offers a collaborative company culture with outstanding benefits and competitive compensation. Our organization is expanding throughout the United States, and we're looking for talented individuals to join our team and establish a rewarding career with us.
Our success is founded on our strong reputation, and we have received an A+ "Superior" grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc., our brand is founded upon trust, service, and innovation. If you're looking for an employer with integrity and flexibility, keep reading to learn about our benefits and job openings.
Benefits:
Excellent working hours (8:00 a.m.-4:30 p.m. M-F)
Generous vacation and sick time
Closed on all major holidays
Healthcare benefits begin on your first day of employment
401K with company match and profit sharing
Tuition reimbursement after six months of employment
Discover opportunities to advance your career
Be part of Berkshire Hathaway Inc., one of the world's most admired companies
Responsibilities
The Loss Control Field Manager will play a pivotal role in leading and managing our Loss Control Department. This position involves overseeing a team of Field Loss Control Representatives and collaborating closely with the Loss Control Director and leadership team to drive departmental strategies.
Conducts Loss Control surveys/inspections (virtual & on-site). Includes all lines of business up to advanced complexity, such as habitational, convenience stores, manufacturing, warehousing, operations including property, products liability exposures, fleet exposures, and worker's compensation exposures/controls. Includes large/complex properties, GL, middle-market, and national accounts.
Discovers/evaluates customer needs through loss analysis and customer readiness in order to provide Loss Control solutions and products/services to help control losses, including driving LC service and developing service plans, creating value/ customer experience
Successfully manages assigned internal and external business partner relationships including underwriting, business development, claims and agencies.
Maintains Service Account portfolio
Helps evaluate and maintain Loss Control Reporting database (Risk Control Tech) and work with BH Guard IIS
Helps manage site surveys/inspections, virtual surveys, and helps set up and maintain self-surveys
Works with Underwriting and other department leadership and to help develop/drive department policies and procedures
Works with Director and Data Analytics, Underwriting, and appropriate departments to help determine strategic approach to surveys
Determines appropriate risk rating based on professional judgment combined with Underwriting guidelines. Identifies technically sound risk improvement solutions to help members manage risk. Creates and recommends service objectives based on the risk assessment and loss analysis and makes decisions as a subject matter expert (SME) when
Plans completion of assessments and individual work assignments to meet agreed upon timelines. Coordinates meetings with internal and external business partners to discuss service opportunities and maximize
Maintains a consulting relationship with large numbers of members, business partners and agents and provides observations, solutions and follow-ups to issues with high levels of complexity to meet business needs. Functions as an ongoing resource and contact person with a high level of
Communicates risk evaluations and recommendations through technical reports. Determines appropriate method of proactive communication with internal and external business partners based on severity. Shares trends and best practices with peers through discussion and internal media
Builds and delivers more specific technical training in particular focus area(s) for business partners, peers and members. Plans personal development with direct supervisor and is accountable for personal
Assists Director with overseeing oversee state compliance requirements, Loss Control related guidelines for the company, nad implement strategies to meet expected service levels
Performs other duties as assigned by Loss Control Director
Qualifications
5 years demonstrated experience working with large middle-market, multi-location accounts.
Experience working with national accounts
5 years demonstrated experience working with Loss Control databases (e.g. RCT, LC360, Ausum, etc.)
Experience working with Microsoft Excel & PowerBI
Experience working with properties in excess of $20 million TIV
Advanced level of knowledge of line of business controls (e.g. fire protection, fire sprinkler systems for property)
Advanced level knowledge of insurance industry/coverage's and business acumen
Recognized relevant certifications (such as ASP, CSP, ARM, CPCU, etc.) is required
Valid drivers license
Must be able to travel
Must have or be able to attain appropriate certification to meet specific state requirements where applicable
Preferred Attributes:
Technical aptitude/ detail oriented
Strong communication skills - both written and verbal
Ability to quickly establish credibility and rapport with all others
Experience working in a collaborative environment
Critical thinking skills
Influencing skills that effectively drive business needs
Negotiating change to achieve optimal outcomes
Ability to give and receive coaching and feedback
Guard Insurance Group