Los Angeles Market-Window And Door Representative (18359-376)

Building Materials Holding Corporation Santa Clarita , CA 91355

Posted 4 weeks ago

If you'd like to become part of an exciting, fast-paced organization, BMC is the company for you! Military and Veterans encouraged to apply.

Do you have what it takes? (click here) OR check us out on YouTube: https://www.youtube.com/watch?v=oPN86QvnkfU

At BMC, the motivated Showroom Sales Representative provides customer support directly to our customers, both in person and over the phone. This goal-driven individual demonstrates excellent customer service as they communicate essential product information like pricing, quotes, availability, and lead and delivery times.

Major Responsibilities:

  • Have thorough knowledge of products, store operations, and ability to learn computerized point of sale software system.

  • Facilitate product selection of scheduled and walk-in showroom customers, using proper forms to assure consistent records of selections.

  • Responsible for appearance of the showroom, the physical integrity and pride of the showroom.

  • Estimate building materials and costs from blueprints for projects of all sizes, including large, complex projects.

  • Make complete estimates of building materials and costs; quotes prices and credit terms; and prepare sales contracts for orders obtained.

  • Basic ability to read and understand blueprints.

  • Facilitate acceptable level of service and communication with customers in person on the showroom floor and via phone.

  • Close the sale by selling BMC value ("The best people, products and service").

  • Schedule production and estimate date of delivery to customer, based on knowledge of the store's production and delivery schedules.

  • Maintain current product knowledge by staying current with product trends and participating in product proficiency trainings.

  • Maintain acceptable level of individual sales as set by local manager.

  • Initiate inquiries with customers on current and anticipated projects and product needs.

  • Develop new business leads.

  • Prepare reports of business transactions and keep expense accounts.

  • Demonstrate a commitment to the quality improvement process and the philosophy of continuous improvement.

  • Identify and respond actively and with sensitivity to the needs of all customers.

  • Participate as a team player in all phases of the organization.

  • Open and responsive to change.

  • Comply with all Company policies and procedures, including local dress code for employees who work directly with customers.

  • Adhere to the Company's safety standards and enforce safety regulations.

  • Other duties as assigned.

Required Skills

  • Minimum Education: High School Diploma or General Education Degree (GED).

  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.

  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

  • Ability to effectively present information to top management, public groups, and clients.

  • Exceptional Excel Skills (mathematical-related job functions).

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

  • Excellent product knowledge.

  • Strong communication and interpersonal skills (customers, vendors, associates).

  • Vendor knowledge.

  • Requires use of tact to avoid conflict in carrying out assignments, as well as exercising continuous judgment.

  • Tech-savvy with strong emphasis on Word and Excel.

Required Experience

  • Minimum Experience:

  • At least 1 year of related experience; or equivalent combination of education and experience.

  • Knowledge of industry and local building codes.

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