Isle of Capri Casino Hotel in Lake Charles, LA is dedicated to providing guests with an exceptional gaming and entertainment experience. The property features over 26,000 square feet of gaming space with more than 1,150 slot machines, 36 table games, 13 poker tables, 3 restaurants and 490 hotel rooms. The Lake Charles property employs over 700 Team Members. You can find out more about us at www.islelakecharles.com and follow us on Facebook, Twitter and Instagram.
JOB SUMMARYThe position is responsible for providing top quality service and assures that guests have a favorable dining experience, as well as providing superior service to both internal and external guests.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Interact with all guests and employees to positively affect interactions with guests and team members. Work effectively and courteously with fellow employees.
Responsible for providing good guest service to all guests.
Responsible for ensuring all food and beverage products are rotated and served in a quick and neat fashion.
Responsible for cleaning the floor, counter, and machines in the service areas.
Responsible for clearing tables of dirty dishes, linen, silverware, and transport to kitchen via bus cart.
Responsible for resetting tables after they have been cleared
Demonstrate ability to understand, communicate and comply with Company Policies, Processes, and Procedures.
Other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
Ability to read, write, and understand simple instructions.
Ability to use restaurant bar equipment.
Ability to use kitchen equipment.
Knowledge of Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
High school diploma or GED equivalent.
The ability to obtain and maintain any licenses, permits, insurance, or indemnifications necessary for the completion of duties and responsibilities associated with this position, or for the protection of the Company's assets, employee, or patrons.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Able to stand, sit, walk for prolonged periods.
Able to listen and respond to visual and aural cues.
Frequent pushing, pulling, bending.
Lifting up to 30lbs. frequently, and without mechanical assistance.
Casino environment exposed to various temperatures, smoke, dust and fumes, bright lights, and excessive noise levels.
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry!
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com.
Eldorado Resorts, Inc.