Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Logistics/Customer Service Coordinator

Expired Job

West Side Transport New Hampton , IA 50659

Posted 2 months ago

Position Reports to: Director of Logistics

Position Summary:
Under general supervision, solicits freight from logistics customers to move nationwide; handles all processes for moving a brokered load from pick-up to delivery; and works with other departments as needed in order to provide complete service to customers.

Essential Functions:
1.Serves as broker to carriers and customers in order to meet expectations of both parties; maintains flow of communication between drivers, West Side and customers; and works to resolve issues that come up during transit to ensure each load is delivered on-time and in the condition it was intended to be.
2.Processes loads from the time of receipt from customer to the time of delivery; enters and updates necessary, load information into computer system at time of receipt from customer to keep records accurate; updates all load postings through DAT, ITS, and GETLOADED.COM websites.
3.Monitors West Side rate charges through Director of Logistics in order to move shipments at the profitability level required; informs interested customers of rate charges as requested; and determines carrier rates by load basis in order to maintain profit levels.
4.Works with Customer Service Department to move excess West Side Transport loads.
5.Maintains updated carrier information in computer system.
6.May be requested to prospect areas for new logistics customers.
7.Performs other related duties as requested.

Necessary Qualifications:
One-year experience required in Logistics/Customer Service in the transportation industry or related field; AS/400 experience preferred; ability to type 40 w.p.m. preferred; excellent customer service and communication skills required.

Physical Qualifications:
Sitting, talking on the phone and entering data into the computer for extended periods of time required.

Mental Qualifications:
Requires ability to analyze data, coordinate multiple tasks, process information quickly and accurately, recall details and carryout responsibilities based on those details.

The above statements reflect the general duties of the position and describe the principal functions and may be adjusted according to the business environment as seen fit by management.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Teammate

Shopko, Inc.

Posted 4 weeks ago

VIEW JOBS 10/18/2018 12:00:00 AM 2019-01-16T00:00 External Job Posting Position Overview: As a Customer Service Teammate you help ensure our customers are the first priority. You will answer and address the concerns of our customer as they shop in our store. If you enjoy problem solving with attention to detail, this may be the role for you. You will support the store leaders with setting up the registers and handling deposits. Responsibilities also include cashiering and answer questions at the customer service desk. There is a lot of variety in this role and how you treat the customer will help ensure they visit us again, and again, and again. Shopko teammates will be responsible for: * Answering customer questions * Providing customers with a quick and efficient check-out experience * Accurately scan and bag items * Ensuring customers receive courteous service * Handle money * Process customer returns and exchanges * Maintaining Shopko brand standards at the front end area and salesfloor * Restocking items efficiently and accurately * Thank our customers for visiting our store Why Shopko? * We want you to enjoy what you do * You count, and our customers return because of you * Flexible scheduling * Be part of a fun, supportive, and energetic team * We are growing rapidly and promote from within Minimum Knowledge, Experience & Skills Requirements: * Must demonstrate Shopko's commitment to provide exceptional customer service * Strong interpersonal skills, including the ability to communicate and be friendly * Detail oriented to ensure merchandise is accurately placed in our store * Lift up to 50 pounds when unloading merchandise * Comfortable with climbing a 6 foot ladder to stock merchandise * High school equivalent reading and math skills Company Overview: We are a growing company with plans to add 200 more stores over the next two years. We provide general merchandise, Pharmacy, and Optical services in our store formats of Shopko, Shopko Hometown, and Shopko Express. At Shopko, we understand what matters to our customers. Our stores are designed to be simple, clean, and welcoming, not overwhelming. We offer the essentials our customers need and the brands they trust at a fair price. Shopko, the Stuff that counts. We offers a professional team-oriented work environment, career advancement opportunities, competitive wages, and a comprehensive benefits package! If you are accessing this posting from another website, please submit an application at www.shopko.com/careers. Shopko is an Equal Opportunity Employer functioning under an Affirmative Action Plan m/f/d/v. Shopko, Inc. Hampton IA

Logistics/Customer Service Coordinator

Expired Job

West Side Transport