Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Logistics/Customer Service Coordinator

Expired Job

West Side Transport West Chester , OH 45071

Posted 4 months ago

Position Reports to: Director of Logistics

Position Summary:
Under general supervision, solicits freight from logistics customers to move nationwide; handles all processes for moving a brokered load from pick-up to delivery; and works with other departments as needed in order to provide complete service to customers.

Essential Functions:
1.Serves as broker to carriers and customers in order to meet expectations of both parties; maintains flow of communication between drivers, West Side and customers; and works to resolve issues that come up during transit to ensure each load is delivered on-time and in the condition it was intended to be.
2.Processes loads from the time of receipt from customer to the time of delivery; enters and updates necessary, load information into computer system at time of receipt from customer to keep records accurate; updates all load postings through DAT, ITS, and GETLOADED.COM websites.
3.Monitors West Side rate charges through Director of Logistics in order to move shipments at the profitability level required; informs interested customers of rate charges as requested; and determines carrier rates by load basis in order to maintain profit levels.
4.Works with Customer Service Department to move excess West Side Transport loads.
5.Maintains updated carrier information in computer system.
6.May be requested to prospect areas for new logistics customers.
7.Performs other related duties as requested.

Necessary Qualifications:
One-year experience required in Logistics/Customer Service in the transportation industry or related field; AS/400 experience preferred; ability to type 40 w.p.m. preferred; excellent customer service and communication skills required.

Physical Qualifications:
Sitting, talking on the phone and entering data into the computer for extended periods of time required.

Mental Qualifications:
Requires ability to analyze data, coordinate multiple tasks, process information quickly and accurately, recall details and carryout responsibilities based on those details.

The above statements reflect the general duties of the position and describe the principal functions and may be adjusted according to the business environment as seen fit by management.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Customer Service (FullTime)

Compass Group USA Inc

Posted Yesterday

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 * We have an opening for a full-time ASSISTANT, CUSTOMER SERVICE position. * Location: P&G GO, 8256 Union Center Blvd, West Chester, OH 45069. Note: online applications accepted only. * Schedule: F/T schedule; primarily 6:00am - 2:30pm, shifts may vary. May include some weekends and overtime as needed. * Requirement: Computer and AV/IT skills are required. If you have a positive attitude and a love for learning, you may be interested in joining our team. Eurest Services is a premier facility services provider, offering leading national business and industry organizations a comprehensive range of self-performed and managed services, allowing our clients to focus on their core businesses in an optimal professional environment – an environment maintained by an exceptional, dedicated workforce. Using our proven processes and standards as blueprints, our management team thoughtfully crafts customized facility service strategies to efficiently and consistently meet the needs of our clients, while significantly reducing their costs. Our carefully selected employees are experts in their specialized fields, and they diligently and purposefully provide our clients with the highest caliber of service performance in the industry. We continuously strive to refine our skill sets and offer the most innovative facility solutions, anticipating the ever-changing needs of competitive and successful businesses, and building partnerships that enable our clients to focus on what matters most: their core businesses. Full time associates at Eurest Services are offered many fantastic benefits such as: * Medical * Dental * Vision * Flexible Spending Accounts (FSAs) * Commuter Benefits * Wellness Program * Employee Assistance Program * Life Insurance for Associates and Eligible Dependents * Short Term Disability (STD) and Long Term Disability (LTD) * Accidental Death & Dismemberment (AD&D) Insurance * Discount Marketplace Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers. Essential Duties and Responsibilities: * Answers the telephone, responds to customer emails and provides general assistance to customers. * Reviews and promotes service requests submitted by customers. * Provides clerical support; maintains files and records. * Prepares routine correspondence, forms and other documents. * Collects, verifies, retrieves and enters data. * Operates standard office equipment. * Completes project assignments. * Assists in the preparation and proofing of materials for reports and other publications. * Interacts effectively with staff, students and faculty while conducting daily workplace duties. * Communicates with customers to complete work in a cost-effective, efficient and safe manner. * Maintains a clean and safe work environment. * Performs other duties as assigned. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessi Compass Group USA Inc West Chester OH

Logistics/Customer Service Coordinator

Expired Job

West Side Transport