Logistics Support Specialist (In Person)

Job Responsibilities:

• Prepares freight quotations.

• Prepares and maintains freight tariff report.

• Maintains competitive international and domestic transportation rates.

• Corresponds with air/ocean transportation agents to obtain rates for customers.

• Researches new transportation services for customers.

• Promotes trade lanes.

• Follows up with respective agents and sales personnel on quotes.

• Obtains routing orders and routing order checklists for all new business.

• Inputs and proofreads reports, correspondence, forms, etc., often of a confidential nature.

• Updates Key Performance Indicators (KPIs) for International Freight Forwarding (IFF) and distribution.

• Maintains and updates overseas agent agreements.

• Performs a wide variety of routine administrative duties such as filing, photocopying, scanning, faxing, sorting and distributing mail, obtaining official signatures, etc. in an efficient and timely manner.

• Assembles relevant data; compiles statistics and information as directed.

• Creates and runs daily, weekly and/or monthly reports and presentations following prescribed formats, but requiring some individual judgment.

• Cross-trains in additional responsibilities.

• Performs additional duties as assigned by management.

Education and Experience:

High school diploma with two - five years of related experience or an equivalent combination of education and experience. Some college coursework preferred.

Knowledge and Skills:

Highly proficient in Microsoft office products (i.e. Word, Excel). Accurate data entry skills. Excellent keyboarding skills with keying speeds of 65+ wpm. Understands relationship between sales plans and business plans with ability to support both. Excellent communication skills. Ability to work a shift schedule. Willingness to sign a non-compete/non-disclosure agreement.

Competencies:

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

Analytical

• Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.

Customer Oriented

• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.

Interpersonal Skills

• Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone's efforts to succeed.

Motivation

• Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

Problem Solving

• Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Work Standards

• Sets high standards and well-defined realistic goals for one's self; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates ability to work independently; meets deadlines and handles large volumes of work.

Working Conditions and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Predominately sedentary light office position with high frequency of keyboarding/computer work required (67% - 100% of the workday).

The employee is required to regularly use hands and fingers; talk and hear.

The employee is occasionally required to walk.

Specific vision abilities required by this job include close vision and the ability to focus.

The employee usually works in a quiet environment.

Disclaimer: The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities. Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.